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Go for the cocktails, stay somewhere else.
Opinión escrita el 9 de Septiembre de 2021
The Ramble Hotel should be a national marker for how to treat their patrons. Starting from valet, to check-in to all the entire staff working at Death & Company, it becomes immediately apparent that hospitality is the number one priority.
We dined at D&C for the evening and had the most amazing cocktails I've ever had. Bravo to the mixologists, they really have something unique and amazing going here.
The food is upscaled small bites, I had the buffalo tartar and was in heaven.
I could go on about D&C however this review is mainly about the hotel room and why my 3-star rating, which is rather generous.
We stayed in the presidential suite, which is a massive room like an apartment. It has a sink, full size residential refrigerator/freezer with ice, gigantic bathroom and a smaller bathroom in the main room. On the surface, this is mind blowing how large it is.
It isn't until you settle in and realize this isn't as grand as the price fetches. Make no mistake, this is a lovely hotel and a lovely room. It is simply *overpriced* by more than double. Never in my life have I paid this much for a room and we did so thinking luxury meets the price. I'm afraid it doesn't deliver.
The room was 1349 a night.
Views are that of Five Points - tons of tiny apartments, thriving neighborhood but certainly nothing pretty or even interesting. The living room/dining table sits slightly above an apartment and balcony of the neighbor.
There's a sectional couch in the main room. This couch belongs in a bachelor pad or fraternity, not an upscale expensive room like this. It is *very* low to the floor making it rather difficult to get up. It doesn't sit upright, so you are always slouching and it constantly moves when you get up and sit down.
The most comfortable seat in the apartment: Dining room table chairs followed by the toilet. Not exaggerating.
I could go on, but the simple facts are these:
The Ramble Hotel has AMAZING staff and will take extremely good care of you.
The rooms are nice, they definitely are not scaled in quality to the price. I really hope the staff gets a piece of this crazy price!
If you like crafted spirit cocktails, this is the place to go again and again.
Spend the night somewhere else and save the money (you'll need it for the cocktails!), it will probably be a better value.
Putting it into perspective, for $1349 my wife and I could have got on a plane to San Francisco for the day, had fresh seafood lunch or dinner, with cocktails and flown home and still have money to tip the Uber driver. Just sayin'
Excellent Service and over priced accommodations
Opinión escrita el 5 de Septiembre de 2021
This is one of the hardest reviews I felt compelled to write. First off, the service in this hotel is impeccable! From the time we arrived at the valet, bellman and front desk...we were treated with respect, kindness and professionalism! We had dinner and cocktails at Death & Co. Again the service was excellent. Dinner is served in the bar, there is no separate dining room. The crafted cocktails were amazing. I would describe the food as upscale bar food. It was my birthday and the staff took very good care of us. I would rate the service as 5 stars!!
Our room which is called Pied-A-Terre meaning “a small apartment, house, or room kept for occasional use.” This I believe is one of the larger luxury rooms in this hotel. Let me say the the room is simple and minimalistic. Which from a design aspect I really like. Since this hotel is in Five Points, the surrounding area is modern industrial residential with a view of power lines. It has a full size refrigerator with working ice maker. Which is handy for making your own in room cocktails. It has a dining table with fairly comfortable chairs (which is the most comfortable seat in the room). The sectional couch is the most uncomfortable couch I have ever experienced! The bed is comfortable and the bathroom was fully accessible.
The ultimate regret of staying at The Ramble Hotel was the cost of our suite!!! It was 1,349.00 with taxes and such...somewhere in the range of 1,500.00!!! What we experienced with the accommodations, even with the amazing service, was not at all worth the cost!! We have stayed in Maui at a beautiful 5 star hotel, with an ocean view for half of the price! Mind you this was for only one night stay, not a full weekend! I also learned that we should have had local coffee and French press which was not in our room. Needless to say, we will never stay at this hotel again.
Went above and beyond
Opinión escrita el 8 de Julio de 2021
Coco at the front desk brought me to tears with her kindness. I had a really rough day moving out of my house after a decade in Denver and didn’t get to the hotel until really late. I had been excited to enjoy the restaurants and try to have a special last night but my movers had arrived 9 hours late and thus I got to the hotel after the kitchens had closed. Coco saved the day. This next part might seem like something so simple, but she saw I was stressed and sad and she saw an opportunity to make the night special. While checking in, she said “I have an idea. What if you order something on Uber eats but enjoy here in our lobby with some champagne on the house?! I know you were excited about our bar and restaurant options and this way you could still enjoy our spaces!” Maybe it doesn’t seem like much, but I started crying. I needed that. We went up to the room and changed and ordered some pizza and when we came down to the lobby (now midnight!), she had fully set one of the lounge tables with plates, napkins, water, champagne flutes and a bucket with two splits of champagne. I got the impression she had bent the rules a bit to make this lobby dinner happen, but boy did it mean something to me! We had the nicest late night meal and I got that special send off for my last night in this city I have loved. The room was great, and the hotel decor is so cool, but with staff like this those details don’t even matter. Her kind gesture is something I will always remember.
YES Absolutely Stay here!
Opinión escrita el 13 de Mayo de 2021
I rarely write reviews, but the customer service here was so outstanding I felt that I should share this. They really focus on making you feel like you are at home and comfortable. Each one of the staff from the valet people to the managers goes out of their way to make you feel wanted and cared for and at home. They even remember most of the guest's names. The rooms themselves were comfortable and practical and very clean. It is in a really upcoming part of town with great restaurants nearby. I cannot say enough great things about this place. Not to mention having the really cool bar on the first floor is great, and you don't hear any noise from it in the hotel rooms.
Opinión escrita el 2 de Mayo de 2021
Beautiful hotel and great service! Weekend anniversary stay was perfect. Location was just right for seeing much or RINo. Wish we could of stayed longer! Next time we will definitely try more of the hotel’s restaurants !