Hallmark Inn Derby

Starting at

$ 48

Room
Room
Room

TripAdvisor Review

Based on 1680 review

See all

Conveniently situated opposite Derby Railway Station, this hotel is located close to the city centre yet on the edge of the beautiful Peak District. This charming and comfortable accommodation successfully combines contemporary décor with original Victorian features. For business clients, the hotel ...

More details

Availability

Select the date of your trip

Property Info

Conveniently situated opposite Derby Railway Station, this hotel is located close to the city centre yet on the edge of the beautiful Peak District. This charming and comfortable accommodation successfully combines contemporary décor with original Victorian features. For business clients, the hotel boasts well-appointed public areas and nine function rooms equipped with modern technology which can cater for one hundred and fifty clients and include ample complimentary parking. This is an ideal venue for hosting weddings or other celebratory occasions. Guests can dine at the hotel's ambient Bra...

More details
Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
several
Elevator
Reception services
Luggage storage
Business Facilities / Facilities
Business Center
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Smoking areasIn-room accessibilityContactless check-in availableSupport for excursions / ticket purchaseParty roomQuick checkoutBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake time to pamper yourself with a visit to the full-service spa. This lodge also features complimentary wireless Internet access and concierge services.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities including a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access and discounted use of a nearby fitnMake use of convenient amenities such as complimentary wireless Internet access, tour/ticket assistance, and a reception hall.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wirelerestaurantElevator

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    597

  • Very Good

    562

  • Good

    283

  • Reasonable

    141

  • Bad

    97

Travelers profile
  • Business

    337

  • Couples

    710

  • Solo travel

    95

  • Family

    204

  • Friends getaway

    215

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Shocking customer service

Reviewed 15 august, 2021

Booked this about 4 weeks ago after reading some reviews saying it’s closed down we didn’t bother travelling. But no email no refund as yet from best western trying to get a response from them is like trying to win the lottery they don’t deserve custom if this is there attitude towards customers

mnevin5

Closed and used for government purposes!

Reviewed 2 august, 2021

Well there is not much to say apart from maybe they should let their guests know they are actually closed before letting them book and waste time and money on petrol. (Unable to contact by phone) A rare break away was ruined and restaurant booking had to be canceled. No where else available in derby :(

Barkerbeeboo

Contemptuous breach of contract.

Reviewed 22 july, 2021

I was contacted a week before my stay to say that the hotel was closed. No reason was given. I was offered a room in another hotel miles away from the railway station that was completely unsuitable. The hotel's website states that the hotel will probably be open in October so presumably it is full of asylum seekers again living it up at the taxpayer's expense and the Government's pecuniary inducement trumps any contractual obligation to me or the hundreds of other people who will be similarly affected. Avoid this odious company at all costs.

adamw148

Perfect Short Break

Reviewed 16 july, 2021

Perfect location for a short break. Staff were friendly and worked around Covid restrictions to make the stay v pleasant. A bit tricky to find the car park on arrival Breakfast although plated was excellent.. v well cooked with choice of items available.

Andrew L

Below average hotel. Friendly staff

Reviewed 13 july, 2021

its really hard to know where to start with this review so I will start from arrival. Car park - grim, but thankfully free at the moment. Check in- friendly and quick, really cant fault the ladies on reception. Lift out of service. Allocated a room on the second floor, not really a problem, I had called and asked for a room with access to both sides of the bed as I am only too familiar with best western selling rooms as doubles but really only fit for S/O. Great room given but a bit of a trek from reception when carrying luggage and a dog. The building is big and old and understandably has been empty for a few months but the smell of awful air freshener was too much. Our room was traditional but well appointed. View from window - grim. Heat unbearable. We had a problem with our room, somewhere there was a continued leak and what started of as a damp patch, on the carpet on one side of the bed turned in to a full puddle that spread to the other side of the bed. We voiced our concern but unfortunately there was no room swap to be had due to the hotel being at capacity. Thankfully we brought slippers but they ended up sopping wet and not fit for purpose. There is a small enclosed garden, nice enough to sit in with a drink and to walk our dog around. Big ant nest saw us soon return indoors though. No where for us to eat having a dog with us but that is the same at many hotels sadly. Bar prices ok but avoid the bottled beer. totally over priced. Sleep disturbed many times by what we could only think was clunking pipes. on check out the receptionist offered a bottle of wine for all our problems, it was appreciated but nothing would make up for such a calamity filled night. Sadly I shall not return but again the staff were great.

katone1