Based on 185 review
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Experience warm hospitality and ultimate convenience at the Holiday Inn Express and Suites Orlando - Lake Buena Vista hotel in Orlando, Florida. Located in the heart of Lake Buena Vista, we're just minutes to Walt Disney world, just moments from the main gate and the perfect home base for your Orlando vacation.Enjoy easy access to SeaWorld®, Discovery Cove, Universal Studios Florida, Universal's Islands of Adventure (The Wizarding World of Harry Potter), Premium Outlet Mall, and the Orange County Convention Center. From theme parks to world-class golfing and shopping, there's something for eve...More details
Check-out ends at: 11:00
Pool and wellness facilitiesEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tour
Reception servicesLuggage storage
Horrible customer service
Reviewed 24 november, 2021
I booked a reservation for the 12th. When I got the confirmation back it said it was for the 11th. So I called to change it and they refused saying it was a non refundable rate. I called not even five minutes later. They could of at least changed it, I didn’t even needs a refund. They didn’t care that I had no where to stay on the 12th. Manager has not returned my call, apparently there is never a manager present??? I doubt that. And I’ve been hung up on waiting to speak with a manager. I will never use holiday inn express again. Second bad experience with them.
Perfect modern Hotel - clean and simply amazing
Reviewed 22 november, 2021
I booked two rooms for two nights for our visit at the Disney Parks. It was such a great hotel! The rooms were very modern and spacious. The bathroom had a walk in shower. Everything was very clean and well maintained. I loved the view from the room towards a large lake - just perfect. The breakfast was great as well. They did serve warm breakfast with lots of variety. They even offered Disney Waffle Makers - how cute! The front desk and the whole team was doing a perfect job - they were nice and offered us complimentary items since one of our luggage had been left behind by the airline. To sum it up: we were delighted by this beautiful clean hotel with everything we could’ve asked for - and more! Will definitely stay again.
Overall a nice stay
Reviewed 19 november, 2021
Staff were polite, hotel and room was spotless, small gym provided good fitness opportunities, fairly close to Disney parks. Some suggestions for breakfast include having veg sausage for vegetarians instead of just pork and turkey varieties, having milk available at the dispenser-milk was not available during one breakfast it had to be requested from the server. I recall having stayed at Holiday Inn Express in several cities and was looking forward to Cinabons which were almost always served at breakfast and was disappointed that they were not served. Overall a nice stay at a decent price, adequate if you don't need the fancy resort amenities as the parks will keep you busy.
Incredible hotel with great staff
Reviewed 10 november, 2021
Last minute booking after spending a night at another hotel which was awful. This hotel was complete opposite. Very clean, rooms were great. Safe quiet area with good breakfast and free parking. Staff was all great and friendly. Maryann at the front desk was great and helped get us situated. You couldn’t ask for a friendlier front desk person. I would definitely recommend this hotel and will stay here anytime I’m in the area.
Perfect place and staff
Reviewed 20 october, 2021
The hotel is spotless. Maryanne checked us in & she is what every customer hopes to be at the front desk upon arrival. Friendly, helpful & obviously someone who cares about your comfort and enjoyment. The rooms are bright, comfortable and roomy. Lots of amenities. Restaurants & stores are close by. We were quite pleased with our stay at this hotel.