Based on 1464 review
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Property LocationWith a stay at Provident Doral at the Blue Miami in Doral (Downtown Doral), you'll be a 2-minute drive from CityPlace Doral and 8 minutes from Dolphin Mall. This 4-star resort is 6.9 mi (11 km) from Frost Art Museum and 9.6 mi (15.5 km) from Miracle Mile. Distances are displayed to the nearest 0.1 mile and kilometer.
- CityPlace Doral - 2 km / 1.2 mi
- Miami International Mall - 7.3 km / 4.5 mi
- Hialeah-Miami Dade College - 7.3 km / 4.5 mi
- Dolphin Mall \- 7.4 km / 4.6 mi
- Mall of the Americas - 7.4 km / 4.6 mi
- Westland Mall - 7.6 km /...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesOutdoor Pool
Business Facilities / FacilitiesMeeting Rooms
Reception servicesLuggage storage
(PLEASE READ) SHADY, DISHONEST, RUDE AND UNPROFESSIONAL!
Reviewed 26 november, 2021
Where do I begin? This hotel is SHADY, DISHONEST, and UNPROFESSIONAL! Never again will I ever stay here again. First of all we stayed at this property for 5 days. We arrived on a Thursday night around 11pm. The front desk employee checked us in, and as advertised on their website, if you are a Florida resident (which I am) and stay more than 2 days, you do not have to pay for parking at the property. I clarified that with the employee and he agreed. When we arrived to our room, the lamps were broken, and we also wanted to be transferred to a room upstairs. I called (on the phone in the room) down to the front desk multiple times, and there was no answer. I had to get back into my car and drive all the way back to the front desk lobby. When I arrived I asked the front desk worker could their phone be broken because I was trying to call, HE TOLD ME NO, HE HEARD ALL OF MY CALLS, HE IS ONLY HERE TO GIVE OUT KEYS AND NOTHING ELSE. HE FURTHER EXPLAINED THAT THEY DO NOT PICK UP PHONE CALLS AFTER 10PM. I was in disbelief, you mean to tell me we paid over 1k to stay here and we cannot call at anytime to get basic assistance? Long story short we had to "deal with the room for that night" until someone else could take care of in the morning. For the ENTIRE stay there, the housekeeping staff never ever made an appearance in our room not once. I was not asking for our room to be cleaned spotless each day, but AT LEAST empty the trash, make the beds, and provide fresh towels. None of which took place. To top it all off, once we finally checked out on the 5th day, and I got home I noticed money missing from my account ($70+ in total). When i called the hotel to find out what these unknown charges were for, an employee named Katie told me that they were parking fees. What scammers!!! I asked to speak to a manager. GUERSON MAYA was MIA of course. I personally left many calls and messages to him and I was NEVER contacted back. Money was unlawfully STOLEN from my account. Need reimbursement asap!
Home Away from Home--Glad We Came Back!
Reviewed 8 november, 2021
Great opportunity to be part of the Doral Provident once again. We were greeted with a warm welcome from Yordan, who promptly worked on arranging a room for us. Genesis stopped by, gave us a friendly smile and let us know the front desk staff would locate the best room for us! As in the past, we could count on Jaime to say hello with a smile. We spent an evening at the Chop House & Lounge and it exceeded expectations. Wilys and Mario were an excellent team-- the service was outstanding and the food selection was just right. Both were engaging and the conversations were delightful.
I would never stay again
Reviewed 20 october, 2021
The first room they gave us the shower had mold in it, the water didn’t get hot in the shower. They said all they could was come clean it with bleach or move us. So we moved to the next room. We turned the water on to the tub it was coming it yellow. The shower water was still lukewarm. The filter in the fridge needed to be replaced. We were missing $90 of our deposit. The pillows and bed was very uncomfortable. I was there to recover from surgery so I couldn’t have high sodium items. Ordered a steak asked for no salt the cook had a very nasty attitude about it and it end up being barely any meat mostly fat. Overall wouldn’t recommend.
Reviewed 25 august, 2021
I’ll never go back there again with my family last minute chose so we uncomfortable the hold time stank rooms beds hard pillows flats we only two per bed rooms small nothing like the pictures You only go there for quickest all I saw checking was couples
Reviewed 17 august, 2021
My biggest issue was the lack of customer service when we needed late check out. The staff was not willing to accommodate even a 30 min extension. The rooms were large and clean, and this was definitely a plus. The bathroom was a bit dated and needs some improvements. Overall, if you need space, yes, if you want great service no.