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City Stay Hotel Apartment is a fully furnished Hotel Apartment located in Al Barsha 1, Dubai, U.E. behind the Mall of the Emirates. It is 5 minutes walking distance to the Mall of the Emirates Mall and the nearest Metro Station is the same. City Stay has 1 bedroom and 2 Bedroom...
More about the hotelCity Stay Hotel Apartment is a fully furnished Hotel Apartment located in Al Barsha 1, Dubai, U.E. behind the Mall of the Emirates. It is 5 minutes walking distance to the Mall of the Emirates Mall and the nearest Metro Station is the same. City Stay has 1 bedroom and 2 Bedroom apartments that harmoniously blends city chic and Arabian hospitality.The apartments are refreshingly modern with airy bedrooms, master suites,living room, dining area and large kitchens that feature everything from a full range cooker with stove, to the latest hi-tech microwave and cooking facilities. Hot Buffet breakfast is provided at the Restaurant. To relive you of stress you may access to swimming pool, steam ,sauna and gym with a neighbourhood view at the roof top. 24 hrs reception is available. Free secured basement parking is available. Complimentary wifi is provided and free local calls can be made.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
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Based on 46 reviews
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Irritated rude staff So many mistakes and spoil my vacation don’t recommend this substandard place 👎👎👎
First time for me yesterday once the receptionist who has to be gentle and humbly treat you the reverse happens their in this no need city stay beach the (Kalim )evening staff person he called me you will check out morning instead of respecting me he called me you unacceptable one and you should ask your staff how you will deal with customers Second concern that same day I asked to pick up my room I went to pool side and going up evening I found the shock no one cared or did the needful task for that first time to have this neglected behavior Please for any human beings who need to have a healthy stay on vacation or whatever Don’t recommend this substandard location to go there And your towels not neat or clean 👎👎👎
Horrible experience
This is without a doubt the worst hotel experience i have ever had. I was charged 100 durham for a damaged blanket and i asked about the reason they told me that's because you might have used chemicals! I was in a hurry so i had to pay and leave. I received a call a couple of days later from a manager over there he was threatening me because i have submitted a bad review on booking. Horrible customer service. No smoking rooms and every couple of hours the smoke alarm are on because one of the guests are smoking in the rooms. Operator are not answering most of the time. A very bad experience
Mr.
I bring my family for the visit in UAE i stat in city premiere hotel , I book city tour for Abu Dhabi with louvre museum. Our tour guide was Mr. Saqib Mehmood and is very good guide along with good knowledge about UAE and their Emirates and especially Sheikh Zayed Grand Masjid. And i enjoyed my stay in the hotel staff was very professional and there really take good care of us.
Spacious rooms for a reasonable price
We visited the hotel on the day of our friend’s bachelor party and we found the place through a recommendation. We were pleasantly surprised to find a spacious 2 bedroom apartment with a sea view for just AED 650. The rooms were clean and the toiletries were sufficient for all of us. Overall we had a wonderful experience.
Never ever again
I booked a two bedroom apartment in City Stay Hotel Apartments thru Bookig.com website. My booking was done about 6 weeks before my arrival date in Dubai. I choose to book with the option of free cancelation, as there was a chance that I might not be able to go. This booking option is more expensive than booking with no option to cancel the booking. Immediately after confirming my booking in Booking.com site, I received a notification from my bank that my credit card was charged. I reviewed the Booking.com confirmation note and it also confirmed that the payment was done in full. This was very strange, as Booking.com site indicated that my credit card would be charged for half the cost one day ahead of my arrival date at the Apartments, and the other half cost to be paid upon arrival. I emailed Booking.com about this problem. Booking.com replied that this was the Apartment policy, and that they would forward my email to City Stay Hotel Apartments. However, City Stay Hotel Apartments never responded to my email. Booking.com eventually informed me that that the Apartments are not responding to my email. I later had to cancel the booking thru Booking.com site, since my travel plans changed. My credit card was refunded with the Apartment booking cost. However, since I live outside of UAE, there was a price difference in the exchange rates of buying and selling UAE currency. This meant that my credit card was refunded with about $15 less than what I paid. Why does City Stay Hotel Apartments charge credit cards at the time of booking, when the booking is made with a “pay later” option. And why do they ignore customers’ emails. I will never even think about staying here again.