Swissotel Al Ghurair

Starting at

$ 209

TripAdvisor Review

Based on 2623 review

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Swissôtel Al Ghurair is a 428 room and suite upper upscale property connected to the Al Ghurair Mall. Catering for both business and leisure clientele, this luxury five-star hotel located in Deira in the heart of Dubai and within easy reach of major tourist landmarks and leisure destinations. The ho...

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Property Info

Swissôtel Al Ghurair is a 428 room and suite upper upscale property connected to the Al Ghurair Mall. Catering for both business and leisure clientele, this luxury five-star hotel located in Deira in the heart of Dubai and within easy reach of major tourist landmarks and leisure destinations. The hotel is in close proximity to Dubai International Airport and Dubai Union Station. Enjoy an elegant atmosphere at a variety of restaurants or feel unwind with all that the spa and fitness center has to offer. Complimentary shuttle service to La Mer Beach Dubai. Kindly be advised that Laguna Waterpark...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
Outdoor PoolTurkish bath
Business Facilities / Facilities
Meeting RoomsBusiness Center
several
Elevator
Stores
Beauty Salon
Reception services
ConciergeLuggage storage
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedImposition of an interval between guests' stays: 24 hoursDry cleaning / laundry servicesIt is possible to carry out transactions without cashCoffee / tea in common areasMeal service changed to increase securitySmoking areasIn-room accessibilityBabysitting or childcare (surcharge)Support for excursions / ticket purchaseMultilingual teamUmbrellas by the poolHealth clubSpa treatment roomsBreakfast available (surcharge)Bar / LoungeAirport transfersWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa. This pousada also features complimentary wireless Internet access, tour/ticket assistance, and barbecue grills.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless Internet access, Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aRelax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. This lodge also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Getting tTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreational amenities such as an indoor pool and a seasonal outdoor pool. This campground also features complimentary wireless Internet access and lifeguards on site.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features a picnic area and barbecue grills.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a television in a common area.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Spend the day on the slopes, or enjoy other recreational amenities, which include ski-in/ski-out access. This aparthotel also features complimentary wireless Internet access and tour/ticket assistanceTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access, a Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features a television in a common area, tour/ticket assistance, Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities including an outdoor pool and a spa tub. This guesthouse also features complimentary wireless Internet access, a communal living room, and tour/ticket assistPamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor poo

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1771

  • Very Good

    608

  • Good

    138

  • Reasonable

    49

  • Bad

    57

Travelers profile
  • Business

    587

  • Couples

    549

  • Solo travel

    162

  • Family

    925

  • Friends getaway

    203

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Nice hotel good service

Reviewed 30 november, 2021

Excellent keep it up with good service ms Niputu cleaner very nice and good I will recommend hotel to friends and family so commendable thank you swissotel all the best in future dearly hotel .... all the best happy Christmas in advance

rabiatu2021

Dropping Standards

Reviewed 30 november, 2021

I have previously stayed at Swissotel Al Ghurair with my wife had a lovely unforgettable stay in 2019, 5 star all the way. The location is the best with everything you could want at your doorstep. I visited Dubai in November and the obvious choice to stay at was Swissotel. I clearly made a mistake the deteriorating decor, dirty and tired upholstery of the chairs. Housekeeping was non existent in the 9 nights I stayed, no vacuuming of the room the bedding was changed once after I complained at the front desk. It was very clear the bed was made up reluctantly. Trying to call in room dining on 2 occasions was painful and embarrassing trying to impress the wife, the phone kept ringing for 25 mins with no one answering. On one occasion all I asked for was for some soft drinks to be brought up to the room, had to wait 25 mins. If I’m being fair the only well kept place was the lobby ! I had opted for bed and breakfast, unlike our previous stay “Liwan Restaurant” was really shabby now, with unhappy barista on most days, probably overworked ! The food may as well have been prepared on an assembly line. I chose to have breakfast outside on a few occasions. It was a pretty bad experience all the way, and will probably be blamed on the Pandemic. By Middle East standards this hotel is now no more than a 3 star.

Mabz H

Excellent hotel good service

Reviewed 28 november, 2021

Ni pitu is good cleaner good service and also nice hotel and clean nice pool close to mall I recommend this hotel to other friend to join staying here I am guest room it is 807 thanks Swissotel we will come back again

88ye_im_

Mr,Hawas

Reviewed 28 november, 2021

Non professional team, I booked a one king-size room but they gave me a double single beds and the reception told me they will change it tomorrow but all was lies, no daily house keeping, house keeping didn’t change the towels everyday, also the bathrobes are kept as it is for days. I called the front desk for help on the house keeping side, they said a supervisor will come to my room but this also was lie. In addition to all of that, there is no restaurant at the hotel.

610hawasa

A little stay at your hotel

Reviewed 26 november, 2021

The hotel was fantastic and its big along with your loung. I ordered coffee in lounge which the lady who delivered i dont expect her to give me some cookies which i didnt order. It makes me woow . I also worked in a luxury hotel and I also travelled a lot but only this hotel I experience this kind of service. Keep it up .. and good service..

travelerrer21