TripAdvisor Rating
Based on 700 reviews
See all**Property Location**.When you stay at Hyatt Place Dublin/Pleasanton in Dublin, you'll be connected to a shopping center, within a 15-minute drive of Alameda County Fairgrounds and Lawrence Livermore National Laboratory. This hotel is 14.6 mi (23.5 km) from California State University...
More about the hotel
Great Place to Stay During the Pandemic
I found their response to the pandemic appropriate, not over-the-top like some other places. I liked that they let me use the gym and still provided breakfast. Every other hotel I checked either didn't provide breakfast or wanted extra money, some up to $20 per person. I like the layout of their rooms, it doesn't feel like a traditional hotel.
Pleasant @ Hyatt Place in Dublin, CA
The hotel staff were nice and took pandemic rules seriously, the hotel is in great shape, the rate was great and it is in a wonderful location; you can walk to many stores and restaurants. The hotel interior looks very new and modern.
Bad Experience
I tried to do an early check in. I spoke to the hotel prior to arriving. Once I got there at 8:00am, the front desk employee said that she would have to charge me for a full day for an early check in. I told her that their corporate office told me early check in was okay. I went outside to speak to their corporate office again and they said that I should only be charged $50 at most for an early check in. I went back inside to tell the front desk employee what corporate told me and she rudely told me that there wasn't anything that could be done other than charge me for a full day. While I was on the phone with corporate for a third time outside of the hotel, I witnessed the same employee run to her car and drive away. I eventually was able to get checked in after speaking to another employee. However, after complaining to the manager about the employee's conduct, the manager admitted that i wasn't checked in early because he thought the woman working the front desk was a racist. I've never experienced such honesty from a manager. Hopefully his employee who is an overt racist is no longer employed at this location.
Nice place, no microwaves!!! & 10$ parking every night-_-
Place was very nice and room. What was horrible is there is a fridge but no microwave! like what the heck!!!!!!!!!! Other than that, the staff at hotel is very nice, there is a 10$ parking fee for every night, i reccomend parking behind the gas station so you can park for free;) Rooms are nice as well and were clean.
Great stay!
Great hotel. Always clean and the staff is great! The location is central, which is why I always stay here! All future stays will be here, especially since Lazy Dog, Five Guys, Patxi’s Pizza and Starbucks are walking distance.