Sheraton Duluth Hotel
Starting at
$227
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TripAdvisor Review
Based on 456 review
See all
Sheraton Duluth Hotel.
More details
TripAdvisor Review
Based on 456 review
See all
Sheraton Duluth Hotel.
More details
Sheraton Duluth Hotel.
Check-out ends at: 11:00
TripAdvisor
Excellent
187
Very Good
145
Good
55
Reasonable
40
Bad
29
Business
108
Couples
136
Solo travel
27
Family
117
Friends getaway
31
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 25 August, 2021
We needed a hotel close to St. Mary's to visit my father in the hospital.Skip calling the main Bonvoy switchboard, they are of no help.But if you call the Sheraton directly, they are so helpful. Not only did they get us a room at a great rate, when we needed an additional night, they kept us in the same room. The rooms are updated and roomy, the hotel is quiet and in a great location for hospitals or shopping or dining in Duluth. Did I mention pet friendly?
Family5MN
Reviewed 18 August, 2021
We decided to stay in Duluth for a couple of nights on either side of our trip to the Poplar Haus on the Gunflint Trail to help break up the long drive. We stayed at the Sheraton Duluth and had a fun stay. The hotel did a great job with their recent renovation. All the staff at the front desk were wonderful!!! My Wife loves Annalise! And Susan Nash, Assistant General Manager, was great to work with! We also met Dylan Erickson, who is the Housekeeping Manager, who is very hands on and helpful! This hotel is an exemplary example for the Sheraton Brand.
Dewey G
Reviewed 12 August, 2021
Overall, a nice hotel. Room was quiet and comfortable. Restaurant breakfast was good and reasonably priced. Staff was friendly and helpful. Downside was distance from parking garage to front desk. You will get your daily steps in walking to and from the car. Liked that the walk to the car was in a catwalk---it would be warm and dry in winter. I would stay here again.
UWW83Bush20
Reviewed 9 August, 2021
We stayed here because my husband had surgery nearby. I had 2 suitcases and a #205 husband in a wheelchair to push from the ramp to our third floor room. The front desk clerk Lee, insisted they have someone help me with getting my husband who was waiting in the ramp for me to bring back a wheelchair. The manager Ali helped retrieve the luggage and my spouse. It would have taken me a while to do this myself. Later my husband felt he could eat a banana so I called down to the front desk and Ali answered. I asked if he could check and call me then I would run down to the desk. I wasn’t surprised when he showed up at our room with the bananas. Very professional staff who went out of their way for this guest. I highly recommended this hotel and am so thankful for their assistance.
Patty S
Reviewed 26 July, 2021
I am a Lifetime Platinum member of the Marriott Rewards program, so I have stayed in hundreds of Marriott properties over the past 30 years. I have only been disappointed two times, and both of those were since Marriott acquired Sheraton. The most recent was at the Sheraton in Duluth, MN. The hotel shows evidence of a fairly recent facelift. The lobby and restaurant area, as well as the gym and pool were very nice. Our room overlooked Lake Superior and was also nicely appointed. We were only given one washcloth for two people for two nights. We requested an additional washcloth twice, but it never came. The worst experience was the shower. There were multiple spots of mold on the tile walls, and very significant mold across the threshold of the shower door (see photos). We reported this to the front desk, in person, shortly after we arrived. It was not corrected by the time we checked out two days later. There was no housekeeping visit to our room during our stay, and we were not informed that this would be the case. At most Marriott properties you have the option to decline housekeeping for short visits, but we were not given the option, nor informed that the room would not be made up during our stay. The air conditioning in the room was incredibly noisy. During the night it would kick in about every 15 minutes. It sounded like a jet taking off, then once it got up to speed it was like a cloths drier full of BBs. Because of a wedding and other events they were unable to move us to a different room. The front desk staff, and the servers in the restaurant were very pleasant and as helpful as they could be. The two breakfasts we had in the restaurant were very good. The hotel does provide free parking in an attached ramp. With a little bit of elbow grease and bleach, along with better linen services, this could be a very nice hotel, but I don't think we'll be going back.
Mitch1110