Based on 189 review
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This hotel is located at the heart of the city of Durango. It lies just a 5 minutes' walking distance from the old town. Guadiana Park and the Convention Centre are within easy reach. A number of attractions, as well as many shopping, dining and entertainment opportunities, can be found nearby. The hotel oozes class and style. The guest rooms are superbly designed, offering modern conveniences and a comfortable setting in which to unwind. The hotel's facilities and services are sure to impress. Business and leisure travellers alike will appreciate the comfort and convenience that this hotel ha...More details
Check-out ends at: 11:00
Reception servicesFree self parking
Unbelievable food and service
Reviewed 27 september, 2021
I call this a business trip because we were here for the World Championships for volleyball. I feel badly for the parents who stayed at other hotels. Our experience here has been nothing short of fantastic. I read some reviews that knocked it down a few notches for the shower or in need of renovation, but those things are not very important to me. The shower and rooms are fine. There is air conditioning. The bar/restaurants are fantastic. We were there for 10 days and ventured out to try other restaurants. Nothing compared. The bartenders, service staff, front desk, house keeping have all been amazing. They have a patio with a Starbucks cafe. We had coffee there every morning because I love my lattes. It's about a mile from the old town. Easy to drive or Uber. Not a pretty walk. I'd give it more stars if I could. Couldn't praise this hotel more.
Historic, gracious but in need of renovation
Reviewed 11 july, 2021
My husband and I spent a Saturday night here. The restaurants, lobby and outdoor pool areas are lovely and as nice as we expected. There was a wedding party set up in the pool area, but it was not noisy and did not go on all night like it often does in Durango . However, the sink did not drain at all in our room, so the hotel sent in a maintenance person who could not fix it. We were moved to another room and the mini split there promply blew a hose and started dripping on to the floor. We called the front desk twice, but recieved no response. We had to sleep with the window open but there was no screen. Yes bugs! My husband spoke to the front desk about this the next morning, but there was little recompense beyond a rather insincere apology. We want places like this to do well, but owners probably need to invest in more frequent upgrades.
Great experience! wouldn't stay anywhere else.
Reviewed 24 june, 2021
I'm not one for writing reviews, but this was truly exceptional. I woke up early and went for a run downtown, on my way back the starbucks place inside the hotel had already my drink made, room cleaned everyday, the restaurant in the morning was amazing, and also the service at the main bar at night. One of the best experiences I had in awhile. Highly recommend it! Se los recomiendo! Gracias Hotel Gobernador.
Turist in Durango
Reviewed 22 october, 2020
Se stayed in octubre during an event in Durango. The rooms where very small, terrible maintenance, the toilet did not work, NO HOT WATER in the room and the staff zero intention to fix the problem. Even a 1 star hotel has hot water!! This hotel shouldn’t have one star. Shame to the employees of the hotel. Worst of all I don’t think the hotel was sanitized and much less do they follow the COVID health protocols.
Do Not Recommend
Reviewed 23 january, 2020
We were very disappointed in our stay. An executive suite is nothing more than a normal hotel room. There was NO HOT WATER in the morning to take a shower. And the lovely courtyard was unusable... they have major construction going on and the loud pounding noise went on all day. We should have been told of this ahead of time!!