Based on 743 review
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Situated in Dusseldorf's Stadtbezirke neighbourhood, this sleek and modern city hotel is conveniently located within easy reach of the airport, exhibition centre and city centre. The hotel's guest rooms are contemporary, bright and simply furnished with a minimalist design featuring an en suite bathroom with a glass rain shower, complimentary minibar, and wireless internet access. Guests can indulge in room service or dine in the trendy hotel restaurant, and relax in the wellness centre complete with sauna, solarium, and massage services. The hotel also has a fitness centre where guests can un...More details
Check-out ends at: 11:00
Reviewed 20 november, 2021
First night : room not prepared for 2 people (no second duvet, 1 set of towels). Second nignt after complain : OK TV channels : no French, no Spannish, only 1 English ! Poor restaurant menu for the dinner. We were forced to go outside.
Discrimination of pressured employees to do their job
Reviewed 27 october, 2021
Discrimination due to "covid obligation" the pressure put on employes and the fear is making them judge situation and believe they are the law enforcement which they are not. I had to have discussions with them about my rights when its not with them id have to talk about this.
Reviewed 28 february, 2020
Been a long time since I have stayed at a hotel which ticks all the boxes. I am not a picky guest and I normally want a clean room, comfortable bed and small things like pay fast and give me an invoice with the data that I submitted during the reservation. It’s unbelievable how difficult is to have this all in most hotels lately. This hotel has all this, plus is really cool and has very friendly staff. Everyone I interacted with was really nice. Oh, and it has a free minibar.
Reviewed 4 january, 2020
This hotel is what I can only describe as a building site ! Staff are arrogant telling us we knew what we where getting when we booked the accommodation! Showers smell like drains don’t expect to be treated well if you are English ! The only exception was the blonde lady at the bar who couldn’t do enough for us and managed to squeeze us at the end of the bar for a drink ! Room service bar and restaurant closed without any notice at 7pm !
Good quality hotel
Reviewed 1 january, 2020
This hotel has a good price/quality balance. Staff is friendly and professional. It had enough free parking space in front of the hotel and in the area around it. 6 small bottles water/soda, juice is placed in the minibar for free! The tram to the city centre is 3 minutes walk (Prinzenallee).