Mercure Hotel Duesseldorf Hafen
Starting at
$ 81
More details
Property Info
Check-out ends at: 11:00
Volmerswerther Str. 35, 40221 Düsseldorf, Germany - Düsseldorf, North Rhine-Westphalia - Germany - 40221
Property Amenities
Check-out ends at: 11:00
Guest rating
TripAdvisor
Travelers rating
Excellent
328
Very Good
371
Good
119
Reasonable
24
Bad
11
Travelers profile
Business
319
Couples
290
Solo travel
58
Family
71
Friends getaway
80
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Great Hotel But.....
Reviewed 3 february, 2020
This hotel was lovely and clean, the staff very friendly when I checked into my room. There was absolutly nothing I could complain about until........The trams woke me up the following morning at around 6am, and then there was the train that made its way past the hotel every half an hour. The gym they advertise isnt in the hotel, its situated across the street and only opens at 8am (or there about). I stayed for the duration of the Dusseldorf Boat show so lack of sleep made my days long and when I did find myself in the gym it wasnt always open on time. Breakfast was amazing the staff were very attenative and when I had an issue with my room they were very quick to resolve the matter. All in all this hotel and its staff are doing a great job, its a shame about the noice !!
AdamNotes
Better than expected
Reviewed 1 february, 2020
With my being my first visit to a Holiday Inn I didn’t know what to expect. Arrived early but room was ready. Perfect base for transport. We was staying for a football trip. Must say the breakfast selection was superb. Pleasant staff and ticked all the right boxes. All round a good experience.
Jonny02uk
Be careful with your card details.
Reviewed 22 january, 2020
I booked this hotel on booking.com and consequently cancelled for a different option in Dusseldorf for the same dates. I received a cancelled for free email from booking.com and proceeded to attend the boat show in Dusseldorf. Imagine my surprise when checking my account to see 216 euro pending in my account, and a few hours later another 80. Eventually after ringing my bank, I got through to HI Hafen. They blamed booking .com and the cancellation process. Booking.com assured me the mail to cancel would have been sent. All just a big mess, with no real apology or decent explanation. The 80 is still pending, and I'd advise that if u book here and change your mind for any reason I would contact the hotel to be sure.
trip
Excellent
Reviewed 20 november, 2019
I worked in Düsseldorf for 4 days 3 nights and was lucky enough to be put up in the Holiday Inn. All was excellent I parked my van in a under ground secure car park for €19 per day the room was spacious and modern I had a bath which personally I enjoy after a days work. The breakfast was great and the food in the bar was well outstanding the ribeye steak medium rare was cooked to perfection. All the staff where friendly, great stay thank you
stevepU3861GI
Decent Hotel for short stay
Reviewed 27 september, 2019
A group of us stay here for 3 day business meeting. Room is reasonable size for European standard. The bed is comfortable. The staffs are very helpful and polite. The hotel location is quite good even not located at the city centre. There is tram station in front of the hotel and walking distance to the main attractions. The breakfast was excellent with more than enough variety of food to choose. On the other hand, the room facing front could be noisy. The shower room is a bit small even for Asian. I wonder how my American colleagues took their shower inside.
saml452