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Sketchy hotel and rude and unresponsive staff and management
Opinión escrita el 13 de Julio de 2021
I am sorry that I have to select any stars at all. The last time I stayed there, the police had half the parking lot blocked off with six patrol cars, the other guests were making noise and smoking and the staff refused to do anything about it. Management was unresponsive. I recently booked another stay, figuring I would give it one more try. Unfortunately I needed to reschedule due to a health emergency and the call center said no problem and the management staff would not offer any flexibility. I travel 60+ nights a year and that is the last money I will ever give to Extended Stay. I strongly recommend an extended stay away. There are many other hotels to choose from in just down the road in Seekonk.
Great Stay Again!
Opinión escrita el 24 de Novembre de 2020
Everything was perfect! This is my favorite place to stay when in Providence. Have stayed at many hotels in Providence, but always come back to this Extended Stay. Well maintained efficient and friendly staff. Nice new modern renovation. Love it!
No clean towels
Opinión escrita el 10 de Octubre de 2020
While at the front desk on my second night, I asked for an extra set of clean towels for the next (and final) day. Was told, "We can't give you a new set of towels until you bring us the first set." Seriously? I don't stay in a hotel so I can make extra trips up and down the steps with dirty laundry. How hard would it have been to just give me two clean towels? You now have this review instead. I hope it was worth it to you. The one host was was nice but that policy gets this review.
Nice Stay and convenient
Opinión escrita el 24 de Agosto de 2020
The location was close to restaurants and shopping areas making it so convenient when traveling with the family.
We booked the Double Queen Suite with sofa bed and was pleasantly surprised at the size of the room. There was a queen towards the back of the room which was separated from the front
of the room, making it semi private. This was a nice plus when traveling with the kids and it had its own television too (no need to fight over who's watching what, the kids had the TV at the front o
f the room). The pullout sofa is a bit springy bit that was to be expected.
The layout was nice and roomy giving the kitchen area ample space. The electric stove did its job and extremely useful when you wanted to save some money and cook meals. The ventilation above the stove needs some work though it's kind of weak and it can get quite smokey when frying. There is a standard sized fridge with a freezer, which is great. The sink was a good enough size and the microwave worked well.
There was ample storage space for food and clothes. Pots, pans, utensils, etc are available for your use, just got to ask for it at the front desk.
The bathroom was a good size, just enough space, wished the shower pressure was a little stronger. The floor could've been cleaned better, bring slippers because the kids feet got dirty walking around the room without them.
The rooms are pretty good with noise as you couldn't hear a lot from the neighbors unless you are by their door.
With Covid, you are required to wear a mask when you are not in your room.
Overall, we had a pleasant stay and would return for another stay.
Opinión escrita el 19 de Agosto de 2020
Nice, clean, and modern. This facility is fairly new and well maintained. Bare floors give the rooms a sleek and contemporary feel. Because of Covid there is no coffee or grab and go breakfast but there are vending machines. Hotel is five minutes from Downtown Providence, half hour to airport and 45 minutes from Newport. Many good restaurants close by.