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2 adults - 0 children - 1 room

Ballantrae West End Hotel

Starting at

$ 79

192 TripAdvisor Reviews

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According to guests, it's ideal for:

Property Location A stay at Grosvenor Suites places you in the heart of Edinburgh, within a 15-minute walk of Princes Street and George Street. This 4-star apartment is 0.6 mi (1 km) from Usher Hall and 1.4 mi (2.3 km) from Royal Mile. Distances are displayed to the nearest 0.1 mile and kilometer....

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Property Info

Property Location

A stay at Grosvenor Suites places you in the heart of Edinburgh, within a 15-minute walk of Princes Street and George Street. This 4-star apartment is 0.6 mi (1 km) from Usher Hall and 1.4 mi (2.3 km) from Royal Mile. Distances are displayed to the nearest 0.1 mile and kilometer.
- Scottish National Gallery of Modern Art - 0.7 km / 0.5 mi
- Princes Street - 0.8 km / 0.5 mi
- Edinburgh International Conference Centre - 0.8 km / 0.5 mi
- Edinburgh Gin Distillery - 0.9 km / 0.5 mi
- Georgian House - 0.9 km / 0.6 mi
- George Street - 1 km / 0.6...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a nightclub, an outdoor pool, and a waterslide. This Mediterranean resort als
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Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a spa tub, a sauna, and a seasonal outdoor pool. Additional features at this lodgeTake advantage of recreation opportunities such as karaoke or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, a picnic area, and barbecueRelax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a nightclub, an outdoor pool, and a waterslide. This Mediterranean resort alsPamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access.Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access.Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access.Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a nightclub, an outdoor pool, and a waterslide. This Mediterranean resort alsPamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary wRelax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a nightclub, an outdoor pool, and a waterslide. This Mediterranean resort alsPamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary wTake advantage of recreation opportunities such as karaoke or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, a picnic area, and barbecuePamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access.Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a nightclub, an outdoor pool, and a waterslide. This Mediterranean resort alsTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including an outdoor pool and a spa tub. This aparthotel also features complimentary wireTake advantage of recreational opportunities offered, including a nightclub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access and a picnic area.Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary wRelax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a spa tub, a sauna, and a seasonal outdoor pool. Additional features at this lodgePamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary wRelax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a spa tub, a sauna, and a seasonal outdoor pool. Additional features at this lodgePamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary wPamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary wPamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary wHead down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including an outdoor pool and a spa tub. This aparthotel also features complimentary wireDon't miss out on recreational opportunities including an outdoor pool and a fitness center.Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary wRelax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a spa tub, a sauna, and a seasonal outdoor pool. Additional features at this lodgePamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary wTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, wedding services, Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a spa tub, a sauna, and a seasonal outdoor pool. Additional features at this lodgePamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary wTake advantage of recreation opportunities such as a nightclub, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary wPamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary wTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Relax at the full-service spa, where you can enjoy massages. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a fitness center. Additional ameTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wirele

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    20

  • Very Good

    47

  • Good

    40

  • Reasonable

    42

  • Bad

    43

Travelers profile
  • Business

    15

  • Couples

    82

  • Solo travel

    13

  • Family

    27

  • Friends getaway

    37

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Luxury? You’re having a laugh. Ive been In bigger Premier Inns. Photos worthy of an Estate Agent.

Reviewed 19 february, 2022

Immediately Disappointed. If this is luxury I’d hate to see their standard rooms. I’ve had more space in a Premier Inn family room. Booked a room for 3 - 1 adult and 2 teens. Looks like I’m on the sofa bed. Only 2 chairs on the tiny table. Guess I’ll eat off the bed then. Do not be fooled by the photos

JayEmGeeGee

Grosvenor Suites review

Reviewed 17 august, 2021

We found the bed so comfy, such a lovely 3 nights sleep. The surrounding area was lovely and only a 30 minute walk from the centre (although my walk was slowed due to pregnancy). The room was clean with iron and hairdryer provided which was a bonus. I would stay again.

LKSlat

Great location, clean and Large room, great bed.

Reviewed 1 august, 2021

We booked a junior suite for £400 and for parking we used a parking app ( just parking), for £105 for 7 days, well worth it as we didn't need the car for the whole holiday. Room was clean large and comfortable bathroom was great and Kitchen good enough for holiday cooking, we were very pleased with our stay and would definitely stay again as location is fantastic. Oh bed was super comfortable slept very well.

W1814UDandrewl

All in all a great stay

Reviewed 23 july, 2021

It’s got a 5 for comfy beds (seriously like marshmallows) and it is grand. Shower great and friendly service (off site, but really helpful) if you drive and park, it’s a nightmare! It’s free 5.30pm to 8.30am. You can park anywhere no issue, we didn’t for 4 days. After that is £15.80 for 4 hours and then you’d have to move as it’s 4 hours no return. City centre no better - cheapest £28 a day. Then I remembered a parking App and parked a 5 minute walk for £10 a day ( moved the car back after 5.30) in a disused office building. Nice and open so no real risks. Just had to get up every morning at 8 so as to miss the multiple parking attendants waiting to fine you Kitchen is basic - no oven but hob and combo microwave. Cutlery and plates and glasses. Fridge didn’t keep temp very well but ok for beer and wine Shower room - clean and great shower with loads of hot water Room - comfy - they need to fix a few drawers and holes in the kitchen cupboards but it’s nice and very high ceilings. Feels grand Location - 10 minutes walk into centre so great location No room service in the 4 days, so just towels we were provided with which could have been better. It was £600 for 4 nights so for city centre I thought was good as plenty of room for all 4 of us. They need to put more info out - I found their useful tips list in a drawer as I was checking we’d not left anything. There’s a hair dryer, iron, ironing board and tea and coffee. They do put a few loo rolls but again don’t replenish at any point. I know I’ve pointed out a lot wrong but it was clean and felt luxurious if you didn’t look too hard. Just remember the BEDS and marshmallow heaven 😂

James883

Completely let down

Reviewed 10 july, 2021

The full story has been described in previous entries (see below) but I wanted to add my own review to show just how disappointed we all were in this case. Hopefully G.S will see them and review their business methods as it doesn’t seem like there are great reviews from before. We were due to stay at this business and our booking was cancelled an hour before check in due to, admittedly, a silly mistake on our part (entering the wrong expiry date with the card used at the time of booking) but with no communication prior to our stay about this. It’s worth noting that our booking was confirmed using these wrong card details weeks before when we booked it online and we were not aware the wrong details had been used until check in time when, rather than allow us to confirm the correct details, the booking was automatically cancelled. What struck me was that rather than try to help us out in any way at all the staff at the suites were completely unhelpful with regards to solving the problem and were actually quite rude. We were incredibly lucky to find another place to stay that night but it was difficult and very stressful for us as we had driven through to Edinburgh and had already had a few drinks prior to (what would’ve been!) check in time at the suite. The first member of staff we dealt with did not offer any explanation as to why it had happened (we discovered the reason through phoning booking.com after), did mention that the room was free but said it was not possible for her to rebook for us, and then did not phone us back after she said she would after 10 minutes. Instead she went home. The second member of staff completely refused to help us in any way possible as it was “not his job” and he was on for “emergencies only”. I’m not entirely sure why five young women stranded in Edinburgh with no place to stay for the night due to a strange cancellation policy at their establishment did not constitute an emergency but there we are. Very disappointed, will definitely never be staying here and will be recommending friends and family to avoid.

639rache