Based on 3522 review
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This charming hotel can be found in Edmonton. The null features a total of 184 184\. Moreover, there is a wireless Internet connection at hand in communal areas. The reception desk is open all day long. Matrix applies a sustainable policy. Corporate travellers may avail for event rooms, ideal to host a business seminar or a special occasion.
Check-out ends at: 11:00
Food & Beveragerestaurant
Reception servicesLuggage storage
Business Facilities / FacilitiesBusiness Center
Reviewed 29 november, 2021
Always a great place to stay! Rooms are great, breakfast was delicious. The location is perfect, easy to get anywhere in the city. The staff is always helpful and courteous. Would recommend this hotel!
Mixed feelings on Matrix
Reviewed 29 november, 2021
Booked via hotw*re due to cost on hotel site being comparatively too high. Covered parking (not heated) is limited, but there is a large open air lot behind the hotel. Foyer is decorated nicely. Check in was friendly and efficient. Elevators are key card operated. Room I had was a basic king. Very small bathroom but otherwise everything was clean and worked well. Fast wifi. Fridge. Free bottle of water. Nice toiletries. Lounge was very bright, so bright I didn't stay, lights were blinding. Bartender was efficient and friendly. Two major things I didn't like. #1, the hallway noise. The rooms are not at all soundproof. I could hear everything, especially the annoying children who were yelling in the hall early in the morning. #2, the night shift staff member. A middle aged male. He was working at 0030 Saturday night/Sunday morning Nov 28th. I had returned from visiting old friends and when I came into the hotel and said hello this member of staff did not respond, he just stared at me. Because of the above two issues I won't ever return to this hotel. Customer service should be the most central part of a hotel operation. Unfortunately I feel the Matrix needs to review and revisit the level of customer service they are currently offering.
Reviewed 23 november, 2021
Room was great. Front desk was great. Service was great. Breakfast was great. The location was also a really convenient part of it, being a short walk from a lot of points of interest at the downtown area.
Reviewed 19 november, 2021
All in all, a great spot to stay in downtown Edmonton. The location is perfect - in the heart of downtown but on 100th Ave, it isn't loud at all. The customer service was strong and the wifi was excellent.
Great for the stadium
Reviewed 18 november, 2021
Stayed twice for the Canadian Mens’ soccer games. First stay was on the 7 th floor near the elevator and we heard a lot of noise. The second stay on the 10 th floor away from the elevator was much better. Rooms are clean, beds very comfortable, staff very helpful and the breakfast is excellent. One block from the rapid transit system.