Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 84 reviews
Food is really good i cant complain on food but wifi is really bad as soon as i left the hallway and entered my room internet turned off and if im in hallway everything is great. Room wasn't 100/ clean when i entered, and the bathroom wasn't in good condition on the mirror were some marks and in shower were some black dots like its not full colored. Beds are really weird there is some extra wood on the edges of the bed so when you come out of bed you're legs are on wood and it hurts a little. Service is good actually they all speak english so you can talk to them normally if you have a problem. And one more thing, when i moved the bed i found a tissue i couldnt believe.
Good standard breakfast. Staff was friendly and spoke good English. They also took care of my luggage on the day I checked out. Room was clean. Location off brilliant right around the corner of the old city part and the castle. Great plus is also the breakfast that's offered from 7AM, so very convenient if you have any meetings in the morning. They have a sauna and whirlpool, though nobody obeys rules in the sauna (no towels underneath) & I found it really unhygienic to wear my bathing suit in the sauna. Furthermore appliances in the bathroom looked dated and I couldn't properly close the door of the shower because it was poorly repaired with ducktape.
This hotel is shabby, and poorly cleaned and maintained. We were given a room in which the shower was not attached to the wall, the toilet paper dispenser was broken, and the sink lacked a plug. The bed was uncomfortable and creaked loudly with every movement. Most of the staff speak no English (or French or German, as far as we could tell), so it is challenging to communicate with them. On a positive note, the shower was repaired the same day once we brought it to the manager's attention, the location is convenient, and the staff went to uubstantial trouble to find a replacement for an item I lost.
I do not recommend
Awful sercive! Beds are old as hell, very uncomfortable. Staff was unfriendly. Breakfast and dinner was terrible and poorish. Noone cares about running-out food of the buffet table, cofee machine breaked down every morning, nobody fixed it. Dinner food was extremly greasy.
I don't recommend
The beds were aged, although the bathroom was really great and new. The breakfast was plentiful. However at dinner nobody could get a tap of water from the service only if you paid for it at a very excessive price (you are not allowed to bring your own drink). The kitches staffs were phlegmatic, careless. They started to clean as soon as possible it didn't matter customers still consume (in host time). They useed their hand to clean the tables and hide the crumbs to weep them to the floor. It was also not nice to see their personal cosmetic issues had made druing meal time. First day unfortunatelly our plate of salad fell over the cloth. In the third day the same cloth waited for us without any cleaning. The reception was neglethful. They were on the phone with their on personal issues during the customers waited for them. I can't reccommend to foreign people, because nobody speaks English in the hotel. The location is really good. Near to the castle and the main sight-seeings. The gym was antique and most of those machienes were broken ( around 5 piece of machienes).