Based on 11 review
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This charming hotel can be found in Egg Harbor Township. Moreover, there is a wireless Internet connection at hand in communal areas. As this null features 24-hour reception, guests are always welcome.
Check-out ends at: 11:00
Food & Beveragerestaurant
Reception servicesLuggage storage
Reviewed 7 september, 2021
I loved location and remodeling was great. Unfortunately, due to high turn over.... deep cleaning not happening..ie. carpets and spills on sofas..I also know since pandemic hiring has been challenging, as well as basic room services. Services in general challenging even in restaurant. Long waiting for service.
Would not return
Reviewed 3 august, 2021
1 Will not return Review of Renault Winery Resort Pending review Came here with a few couples to celebrate a 30th birthday. Pros: - room was clean - pretty scenery - fine golf course Cons: - RUDE staff - charged each party in our group a different price for the room - wifi did not work at all in our room - food overpriced and not good - kitchen closed at 7pm - charged for ICE when ordered a whiskey on the rocks - martini and other cocktail were very watered down - when water was requested at the bar, water bottles were given and charged on the bill. When asked for just a glass of water, the answer was no because it would "back up the well" and make drink orders slower. Besides us there were only 2 other tables... Would only go here if you can sit outside, there is live music (the live music scheduled for the night we were there did not show) and drink wine or beer so you know what's in it.
Very nice place to relax
Reviewed 22 july, 2021
We checked in on Monday July 19 2021 we arrived at about 3 pm but check in is not until 4 pm. And of course our room was not ready. So we waited till 4 and the room was still not ready we didn’t end up getting into our room until about 4:45 very disappointed because There were many many others that checked in before us I requested a handicap room but this should not have made any difference. The hotel is very clean and our room is very spacious even have a balcony. The front desk staff and everyone at the resort are extremely nice and attentive. However we never had maid service the entire time we have been here we had to call the front desk to get toilet paper and towels our trash just keeps piling up. Room service has been non existent to our room. I haven’t even seen anyone in our section of the hotel to clean rooms. Also the wifi doesn’t work in this section of the hotel guess we got the short end of the stick. We are in room 205 don’t stay in this part of the building you will not get any maid service or wifi. Like I said the only plus is the room is nice and very clean and the staff in the entire resort are very attentive and so nice guess they sun out the maid service.
Reviewed 8 april, 2021
My wife and I enjoyed a midweek trip to Chateau Renault. We will likely stay here again. Pros Fabulous Staff! Michelle made us feel special. She was awesome. Bed was super comfy Clean! Clean! Clean! Rooms recently renovated Cons No snacks or soda available No breakfast available on weekdays nor food establishments nearby Champagne Patio did not open until 1
Excellent customer service!
Reviewed 20 january, 2021
Stayed overnight in combination with the Renault winery vintner wonderland event. The best part of the trip was the excellent customer service which was really appreciated. We spent the afternoon listening to a super country band, browsing the kiosks, and drinking delicious wine. Then we checked into a lovely room at the hotel across the street. I want to particularly give shout out compliments to Carmen at the front desk, Olivia the hospitality manager, and Jordan our waiter for dinner. These hotel representatives all went the extra mile in customer service responsiveness with a smile. In truth, these were the people who elevated our château Renault adventure to the high level of enjoyment that we experienced. Thank you! We’ll be back.