Xelena Hotel & Suites

TripAdvisor Review

Based on 1362 review

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Quiet and majestic, Argentine Lake grants Xelena Hotel & Suites Hotel that peculiar elegance and beauty conveyed by the Patagonian spirit. A high caliber proposal designed in its 70 rooms to enjoy the best landscapes of Argentine Patagonia at all times of the year. Comfort and warmth define the Hote...

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SALA DE VISTA LATERAL

They are non-smoking, 30m2, LCD TV, minibar, jacuzzi and luxury amenities, locks and electronic safe, remote control curtains, king size bed...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

SALA DE VISTA DO LAGO

They are non-smoking, 30m2, LCD TV, minibar, jacuzzi and luxury amenities, locks and electronic safe, remote control curtains, king size bed...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

QUARTO TRIPLO

They are non-smoking, 30m2, LCD TV, minibar, jacuzzi and luxury amenities, locks and electronic safe, remote control curtains, king size bed...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

SUITE JUNIOR

They are non-smoking, 30m2, LCD TV, minibar, jacuzzi and luxury amenities, locks and electronic safe, remote control curtains, king size bed...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

SUÍTE DE LUXO

They are non-smoking, 30m2, LCD TV, minibar, jacuzzi and luxury amenities, locks and electronic safe, remote control curtains, king size bed...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

SUITE PRESIDENCIAL

They are non-smoking, 30m2, LCD TV, minibar, jacuzzi and luxury amenities, locks and electronic safe, remote control curtains, king size bed...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Property Info

Quiet and majestic, Argentine Lake grants Xelena Hotel & Suites Hotel that peculiar elegance and beauty conveyed by the Patagonian spirit. A high caliber proposal designed in its 70 rooms to enjoy the best landscapes of Argentine Patagonia at all times of the year. Comfort and warmth define the Hotel`s personality and make the perfect match with the personalized attention and services offered to its guests. The hotel counts on a Spa, boutique, gourmet areas and function rooms for social and business events

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Services / Luggage Storage24 hour reception
Kids PlaygroundRooms for the disabledAccepts major credit cardsTVJacuzzi
Cleaning / Laundry Services
Laundry / Dry CleaningSpa
several
Broadband InternetElevatorSpecial diet menus (on request)Wheelchair Accessibility
Business Facilities / Facilities
BalcónEnjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddConference CenterTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wirele
Common areas
TV
Food & Beverage
BarrestaurantPublic RestaurantCocktail Services
Pool and wellness facilities
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleMassage ServiceSpa
Transport options
Spa
Stores
Gift Shop

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    672

  • Very Good

    436

  • Good

    165

  • Reasonable

    58

  • Bad

    31

Travelers profile
  • Business

    27

  • Couples

    670

  • Solo travel

    41

  • Family

    376

  • Friends getaway

    125

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Excellent hotel

Reviewed 5 february, 2021

Hotel is excellent. Maginificient views, excellent service. Breakfast is super Location is also great Personnel is trained and very charming Covid measures are reasonable , they are not obsessed although masks are requiree

gonzalom752

Above and Beyond

Reviewed 9 september, 2020

My friends and I left our bags for safe keeping with Hotel Xelena when we crossed into Chile to do some hiking in Torres Del Paine during a several week trip in Argentina and Chile. We intended to return to the hotel and El Calafate for a stay on our way back through to Buenos Aires and eventually home. But covid and the pandemic had other plans and while hiking without cell service in Chile for several days, the borders closed around us. We were unable to cross back into Argentina to retrieve our belongings. After 6 long months, the staff not only communicated regularly on the status of our belongings being safe, but today were able to arrange for our items to be shipped home to us in the United States. Talk about going above and beyond for their customers! We haven't received our bags yet but just knowing it's going to be soon is such a relief! Also, great location, restaurant on site, and laundry services if ya need it ;)

ugareviewer

Nice facilities; far from everything

Reviewed 13 april, 2020

The facilities are comfortable, the rooms a little bit half-harted. And all the main restaurants are far away from the main centre of El Calafate. At night you need to ask a cab or drive your car because is windy and cold (even in summer). We had a room with a lake view, very beautiful. Breakfast was very complete and tasty. With gluten free options. The staff was unfriendly. Very expensive hotel

Dolores L

Great hotel and location

Reviewed 24 march, 2020

The hotel is only a short walk away from the Main Street and is well located with great views of the lake. Rooms were well appointed and service first class. The breakfast was outstanding and staff friendly

Elma16

Aimee

Reviewed 7 march, 2020

Definitely a 2 star hotel;nothing about it was the 5 stars we paid for The staff was very unfriendly;specially in the breakfast buffet;the pillows are very lumpy and the mattresses very hard,and they’re still using blankets instead if duvets ;very old fashioned The only good thing about this hotel is the lake view

aimeeabadi