TripAdvisor Rating
Based on 476 reviews
See all**Property Location**.With a stay at Holiday Inn Chicago - Elk Grove in Elk Grove Village, you'll be within a 15-minute drive of Allstate Arena and Schaumburg Convention Center. This hotel is 6.3 mi (10.1 km) from Woodfield Mall and 8.6 mi (13.9 km) from Donald E. Stephens Convention...
More about the hotel
Hot in the hallway!
No AC in the hall it was horrible in the elevators like an oven. In the newer part by the front desk it’s very modern with a new pool. Rooms are nice, clean and quiet otherwise hotel is nice. We got in and out with no issues.
Clean and safe
This hotel was clean and safe. The staff was courteous and helpful. The pool area was extra nice and spacious. Breakfast was typical hotel fare. Nothing amazing, but edible. The hotel was exactly what you would expect for a Holiday Inn. Clean, safe, and comfortable. The staff is great!
Good all round
Good hotel, close to the airport and convenient. Although this is a well used hotel albeit tired, importantly it is clean, comfortable, staff are helpful and quiet for a good night sleep. Bar, Shelby’s is also good with table service and nice food.
A scary night at the Elk Grove
My wife and I got stranded for the night by United at O'Hare. United did not comp our room but secured us a discounted rate at the Elk Grove Holiday Inn. It gets decent TA reviews so we went with it. We waited patiently for the shuttle to arrive. It arrives at at the bottom of the hour at O'Hare. Unfortunately, there was a large number of other people waiting on the shuttle. When the shuttle arrived, we got on and to our surprise, the shuttle driver proceeded to pack 24 people (plus himself) onto a van that should comfortably seat 10-12 (they show the van in the pictures of the hotel...imagine 25 people, with luggage, on that van). He did this because he told everyone that they would not make another trip back to the airport until another hour had gone by. It was one of the scariest rides of my life. The shuttle was so overweight we literally dragged the ground when going over bumps. We were concerned that the shuttle may actually tip over when going around turns and everyone in the bus actually leaned like an amusement ride (at least 10 people were standing, two in the stairs beside the door) when we went around turns. Once we arrived, the staff was courteous and we got to our room quickly. I found our room to be outdated as another poster just mentioned. Overall, the room was quiet and we did sleep. The hall smelled of smoke but thankfully our room did not. The room did not did not have a thermostat. When we left the next morning at 5AM the bus was shaping up to be packed again. As people piled in I decided to call an Uber and eat the 20 dollar fee. It was the best decision I made on my trip. The hotel is OK but don't bank on the shuttle.
Older worn building
Visited this hotel for an event, so I stayed here for convenience. The bad: Upon check in the front desk person answered 3 calls while I stood there and waited. The rooms are old and worn. The bottom of the door to the bathroom looked like it was falling apart, there was dirt in the corners, the caulking in the tub was messy. There was crumbs or something gross on the top cover of the bed. The pool was cold the first day, once someone complained they turned on the heat. The good- towels were surprisingly soft, firm and soft pillow options on the bed.