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Opinión escrita el 2 de Agosto de 2020
I arrived in Istanbul airport and couldn't find a proper transportation method for me. The receptionist helped me with everything until I arrived at the hotel. The room was really good with a comfortable bed. Their varieties of food for breakfast were small, but good for it's price. The location of the hotel is perfect. Just a few seconds walk to the metro station, and almost everything is nearby. Finally, the receptionist helped me again until I left the hotel with the preferred transportation method until I reached the airport. I'm very happy and grateful. Thank you very much!
Small, cheap and quiet
Opinión escrita el 1 de Enero de 2020
Small room but comfortable, quiet street, very poor breakfast (no herbal tea, little variety of food), friendly staff, very close to Sultanahmet and St.Sofia, close to subway and tram line. Big minus - only Turkish channels on TV! Excellent price.
Not so good
Opinión escrita el 13 de Julio de 2019
Disappointing hotel. The good things were that the room was clean and it is situated in a nice and central area.
The bed was nog good. They did not make up the bed with linen at all. There was just linen on the matress and that was it. We found a small sheets on the extra bed and 1 in the closet. No blankets.
They did not clean the room because we apparently had to mention specifically. When we did they just gave us new towels and made a pile of the sheets.
The breakfast was a shame. The breakfast room was dark, small and depressing. There was a big tea kettle which was leaking, so they put a basket underneath. There was no coffee. You had to boil the water yourself en use instant coffee. The water boiler was not working like it should. There was no space enough for many guests. Nobody of the hotel owners were there to check the 'buffet' or clean up the tables. There was not much to choose. The next day we decided to have breakfast somewhere else as Istanbul has such nice places to stay and such good food to eat,and tea and coffee to drink.
The worse thing was the reliability of the staff. We had to go to the new airport very early in the morning and we booked a relatively expensive driver with them. They told us he would pick us up at 4 am. Of course we were a bit stressed of getting up so early and we wanted to be sure to be on time for our flight. The driver was not there and although they told us time and time again that he would be there in a few minutes, he was not. After 20 minutes we demanded our money back and told them to call a taxi for us. They gave us the money but did not call the taxi. Finally the driver came half an hour later, with no excuses at all.
I really do not recommend this hotel. They did not ask either how our experiences were, anyway. Istanbul is a great city, there is so much to see and so many nice places to stay. Do yourself a favor and book another hotel with better services.
Opinión escrita el 21 de Mayo de 2019
Good price, Nice clean room, good wifi connection.
God location. very close to the centre. In the walking distance.
Breakfast was not very various.
The service is excellent. We've asked the reception guy to send our post cards as we did not have enough time and he was very kind to do it for us.
Neat place with room for improvements
Opinión escrita el 17 de Mayo de 2019
(Firstly, the place is called QUEENS LAND ISTANBUL HOTEL, so the name here could be corrected. For this difference i could not find this page on tripadvisor only after returning)
Generally i liked this place mostly because of efficient rates, location with accessability to historical places and different options of local transportation with helpful and nice staff.
Sometimes the problems would weigh out the good ones, Therefore the fact that i'm pointing out the bad ones will count as an instructive review.
Like 2 or 3 weeks before arrival, i contacted the hotel through their email address mentioned on their official website to check whether i can check in sooner than usual due to the change in my flight schedule, however, no responce even after second follow-up. Eventually a friend of mine living in Istanbul made a call to the place and checked tge possibility.
About rooms, we( 2 persons) booked a Queen Room with balcony. We saw photos of named room before booking, but the room i checked into was quite spacious but lacked the balcony. When i discussed this with reception, they politely heard me out and showed me into another available room which was much smaller but with balcony. ( so either the photos of the room we had seen while booking belonged to another room or there was no such room with 20 square meters area and balcony.
I did like the decoration, however at least in our room the furniture were scratched in some points, and the mattress without a doubt was deformed in some points (like when a very fat person sits on a mattress and it begins deforming), very nice view to the sea and city, but the window was cracked.
The bathroom was very clean and ok, which mattered a lot to me when i was chose the hotel.
Rooms are not sound-proof at all. We could hear the conversations of an italian couple next to us all night and we're sure they could hear us. As you can see in photos there was gradient ceiling and we really don't appreciate short ceiling and i hope we would know about it on photos when we were placing booking.
There were no slippers or toothpaste in the room as mentioned on options of the room, and when i asked for it along other items, i did not recieve it. We had room service re arrange our room once during our stay, they forgot to empty the trash can in toilet or recharge the toiletries such as shampoos which we had finished already.
Place has 5 floors and good thing there was elevator big enough for two persons with 2 luggages. Sirkeci and Marmaray metro and train stations were about 5 minutes far. I had access to stores of local mobile operators in main street near us to charge my simcard anytime i wanted. The main street was Ankara Streets which would take you to ship stations
taking you to different places around the city and it was very nice. Grand bazaar was near. Along with other historical sites which you can find easily by checking out a map.
The place seemed safe at night, but as we were two girls and experinced the area around hotel at midnight, i'd say i would feel safer if we could return too hotel sooner. Though we could see poilce officers scouting around the streets.
Breakfast was nice, fried eggs or omelets would change every two days. I liked variety of cheese. The boiler preparing hot water was leaking.