Holiday Inn Toronto Airport East

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$ 94

TripAdvisor Review

Based on 483 review

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Welcome to the Holiday Inn Toronto Airport East just minutes from Toronto's Pearson Airport. This newly renovated 192 room full-service hotel is part of IHG Way of Clean program, providing a clean experience with the wellbeing of every guest in mind. The hotel offers a complimentary airport shuttle,...

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Property Info

Welcome to the Holiday Inn Toronto Airport East just minutes from Toronto's Pearson Airport. This newly renovated 192 room full-service hotel is part of IHG Way of Clean program, providing a clean experience with the wellbeing of every guest in mind. The hotel offers a complimentary airport shuttle, complimentary internet access, onsite restaurant available, room service, business kiosk, market place, ample gated parking, fitness room, indoor pool, coin-operated guest laundry. Spacious, bright guest rooms feature smart TVs, mini-fridges, comfortable beds with one king bed or two queens, stand ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
several
Elevator
Reception services
ConciergeLuggage storage
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsIndividually packaged meals available for dinnerFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Reception with wheelchair accessIn-room accessibilityContactless check-in availableSwimming pool with wheelchair accessIlluminated path to the entranceMultilingual teamQuick checkoutUncovered parkingShower room adapted for wheelchairsBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Free self parkingTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aBusiness centerTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this bed & breakfast include complimentary wireless InternetTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Don't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTreat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and a sauna. Additional features at thMake use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. This motel also features barbecue grills and a vending machiTake advantage of recreation opportunities such as an outdoor tennis court or take in the view from a terrace and a garden. This apartment also features complimentary wireless Internet access, babysitTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a banquet hall.Relax and unwind with massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This hotel also features complimeConference space size (feet) - 6000

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    108

  • Very Good

    175

  • Good

    112

  • Reasonable

    48

  • Bad

    40

Travelers profile
  • Business

    132

  • Couples

    133

  • Solo travel

    36

  • Family

    96

  • Friends getaway

    40

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Good. But long shuttle.

Reviewed 27 november, 2021

Nice and clean room. Fully renovated. My only issue was the free airport shuttle, maybe i wasn’t lucky, but I waited over 45 minutes at Pearson for the shuttle to arrive. Other hotels shuttle kept coming but not mine! The next morning shuttle was scheduled at 5:35 but only arrived at 5:40, it’s okay i mean but in this business being on time is a must.

MarcoCanada08

DO NOT STAY AT THIS HOTEL.

Reviewed 21 november, 2021

Stayed at this hotel on night of 12th November . As our taxi was approaching the entrance, a large coach pulled in , in front of us. Reception was then full of the occupants of this coach, who were Afghan refugees. The noise was such that I could not speak to the reception staff. They were not wearing masks and children were running around unsupervised. Later that evening, I attempted to go to the bar for a drink, but such was the noise that I went back to my room. However, that was just as bad, as the noise continued most of the night in the corridors, loud voices and people running about. Next morning, once again, the reception area was crowded with these people just hanging about and children playing. The reception staff did not seem particularly concerned. Again, no masks were being worn, and certainly no social distancing. When I paid my bill, and mentioned this to the lady on reception, she said she would credit me with 5000 IHG points. Ten days later, and I have not received these points. Staff not at all concerned with the comfort of regular guests. Would definitely not stay at this hotel again.

fleur24

this is a review for the booking experience

Reviewed 21 july, 2021

I booked the quarantine stay here for my parents for the very near future. I must say, Nadeen was INCREDIBLE ! I called so many hotels before to ask and inquire, they all lacked the care, efficiency and experience. I explained how my mother is claustrophobic and how we need a window that opens and preferably a sliding door. She immediately booked me a ground floor room with sliding doors. This meant the world to us! Out of all the other government approved hotels this one shows the most care and understanding for the quarantine clients, allow for walks around the property and much more. who ever the manager there is, you are doing great! and Nadeen was such a sweet fresh breeze on a hot and complicated day. Thank you, we look forward to my parents stay!

681luzh

Quarantine stay with kids

Reviewed 22 june, 2021

Pros: The staff was excellent: really friendly and accommodating. They gave us a room with access to an outdoor courtyard, which was really helpful for the kids. The room was comfortable and mostly clean (we found a couple of long black hairs in the bathroom that did not belong to us). Cons: Only two but big ones. Sorry Perkins, but we found the food pretty gross and the restaurant customer service average. I was initially happy to see kids meals offered but then disappointed that they were so unhealthy. For example, there were 4 types of sugary pancake options and the macaroni cheese was like kraft dinner. The adult meals were a bit better but not much. Where were the healthy options? Even the salads were 90% iceberg lettuce. Each meal seemed to be layered in grease or processed. The first day of quarantine food was good but after 2 meals we couldn't stomach it anymore.

Ali M

AMAZING SURPRISE

Reviewed 25 may, 2021

I booked this hotel for my parents 3 nights quarantine and 1 night for me. To be honest, they surprise me how organized they are to deal with this situation and how they treat us. Julie at the front desk was very informative and kind, she explained to me step by step what we have to do during our stay. Marc was very diligent as well. Good job guys. Under the actual circumstances, I was not expecting good food, but again they surprise me. The food from the hotel restaurant (Perkins) was excellent, and every meal was served on time. The hotel was renovated recently so my room and bathroom were in excellent condition. Pros: Rooms, Service, Food. Cons: $20/night for Parking, but this is Toronto, so nothing is free.

JLPrato