Omni Dallas Hotel at Park West

Starting at

$ 97

TripAdvisor Review

Based on 2194 review

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The elegant hotel puts guests close to the best attractions of dynamic Dallas, Texas. It is located near the vibrant Las Colinas Business District. There are restaurants, bars and shops nearby. Area attractions include the Botanical Gardens, Fort Worth Stockyards and Dallas Zoo. The hotel is only so...

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Property Info

The elegant hotel puts guests close to the best attractions of dynamic Dallas, Texas. It is located near the vibrant Las Colinas Business District. There are restaurants, bars and shops nearby. Area attractions include the Botanical Gardens, Fort Worth Stockyards and Dallas Zoo. The hotel is only some 10 minutes from the Dallas/Fort Worth International Airport. This hotel welcomes guests into a stunning lobby with 24-hour reception and check-out services as well as gift shops. The rooms are large and there are loads of amenities to enjoy. Free parking is available, and a free shuttle within an...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1357

  • Very Good

    487

  • Good

    202

  • Reasonable

    94

  • Bad

    54

Travelers profile
  • Business

    1037

  • Couples

    474

  • Solo travel

    96

  • Family

    398

  • Friends getaway

    131

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great Trip

Reviewed 4 january, 2022

Chrome-cast does not work as it requires to be on OMNI Guest network. As the hotel is no longer an OMNI hotel, they changed the WiFi name, however the Chrome-cast requirement has not been changed. Hopefully once Renascence takes over it will be corrected.

Kevin75135

Front desk Judith and Erica are extremely rude, liars and thuggish

Reviewed 1 january, 2022

The property is old but nice, and the staff are very mixed in terms of customer service. During my stay, out of 7 staff I dealt with, 5 of them were very polite, nice, professional and even went out of their way to help me. Two other ppl from front desk Erica and Judith were extremely rude, liars and thuggish. Erica called my room three times in the morning and violently banged on my door, demanding me open the door before 8am one day. I reported the incidence to Judith. Judith refused to investigate. I told her that I would contact corporate to report on the incidence. Judith retaliated by being extremely rude to me during my check-out at the lobby. "Do not ever do it again" she scolded me in the lobby. I confronted her about her extremely rude language. She told me that she's the boss of the hotel and she would call police if I do not leave the hotel. All these thuggish behavior was in full display in front of other hotel employees and guests in the lobby. I am contacting relevant parties to launch a formal investigation.

MCC848

Quiet Stay

Reviewed 17 december, 2021

My stay at this hotel was very good. The room was nice and clean and the staff was friendly and helpful. The rate that I got was very good. I had breakfast in the morning at the lounge in the lobby that was excellent. I would most likely stay again.

T7395LJnathanh

They will rob you blind!

Reviewed 12 december, 2021

I stayed at this hotel several days. The hotel was extremely quiet due to no business. I was fine with that and was comfortable in my room. The problem was the rude staff at the front desk in the evening. Then when I checked out and got home I got the email with the hotel bill which had fraudulent charges on it. I was told the restaurant was closed when I got there yet they charged me $42 for a bill. I obviously never ate or drank there. My credit card was also use to book a room after I had left. My bank is very good at not paying these charges so I know they won’t get my money but the crooked manager who obviously used my credit card this way refused to get on the phone when I called her about them. I would NOT stay at this place and guard your credit card from their fraudulent charges.

kathyfE9096WV

Great Location and nice hotel

Reviewed 24 november, 2021

I enjoyed my stay at this place with my daughter. The location was very convenient for us, the hotel had all the amenities we needed and the staff are very friendly. The room was clean and dark enough to sleep at night.

oscaro991