Courtyard Farmington

This is a hard review to write, and I feel bad for giving it an "average" rating. The staff is exceptional, but there is only so much excellent service can do to overcome a dated property that sorely needs a renovation. I was told that the property is due a complete renovation soon, but frankly it needed to be done yesterday. This property has so much potential. I imagine that when it opened, it was probably the premier property in Farmington. It has a great location with the river and walking path located directly behind the hotel. The architecture and style reflects the desert southwest. Unfortunately, time has taken its toll. The hall carpet is badly worn, and when we arrived, there were glasses all over the hallway. Once renovations are completed, I'm sure this will be an incredible property. What is great about the property is the staff. They were friendly and amazing. Also, the room we stayed in itself was clean, fresh smelling and without any issues. Would we stay here again? Probably, but management, if you are reading this..... start those renovations now.

This hotel is an horrible excuse for a Court Yard . As a lifetime Titanium member and a member since the 80's never I have stay a Marriott as ran down and dirty as this one . Carpets were dirty and worn , curtains in the room had holes in them . Bed sheets had holes in them . Glass coffee cups has stain in it . The only reason I stayed was after 12 hours of driving it was late and on a Sunday night . In no way would I recommend this hotel . With all the covid restrictions in place I do not believe this hotels is following any of the cleaning and sanitizing requirement are being followed by any means . Even the staff did not present the Marriott quality I have came to enjoy over the years .

Friendly welcome by General Manager. Our room backed onto the river trail, and was very comfortable for our one night stay. Breakfast sandwich and Starbucks coffee in the lobby and off we went to Shiprock and the Grand Canyon. Recommended.

This was not the Marriott experience we are used to. Despite Platinum elite membership, we were given a first floor, street-facing room with a commanding view of the dumpster. River view rooms were unoccupied. Two of three mornings we had only hot water from all taps, unpleasant to fill water bottles for hiking. No housekeeping until late the second day, and no tea bags available for those who are not coffee drinkers.

The hotel lobby area is great and very well kept. The room had an old musty odor, but not unbearable. I didn’t go out into the pool area but it looked nice. The breakfast sandwich was a little expensive but surprisingly good. The premium wifi was worth paying the difference for. But the difference in my stay was the service by the front desk team. I can’t remember her name, but the woman who checked me in was fantastic and always cheerful. The team altogether was always on top of it and welcoming. The service is the reason I’ll be back there when we have more work near Farmington.