TripAdvisor Rating
Based on 242 reviews
See all**Property Location**.With a stay at Comfort Inn Near Ft. Bragg in Fayetteville (Westover), you'll be a 1-minute drive from Cross Creek Mall and 5 minutes from Cape Fear Valley Medical Center. This hotel is 5.7 mi (9.2 km) from Fayetteville Transportation Museum and 6.2 mi (10 km) from...
More about the hotel
Sad to see the demise
We stayed at this hotel in January 2021; and off and on the last few years, since we have family in the military. The last time was in April 2019. What a sad state this hotel has fallen into. Tragic because of how well they treated military in the past...always supportive. The bedroom was fine, the bathroom had hair everywhere, black mold and so much hair in the shower, and a stained couch. This is suppose to be a non-smoking hotel; well it seems that some of the occupants can’t abide by this, especially with the marijuana. It is rampant on all floors. So bad, that I can not stay here again, nor will my family. The smell is terrible and it gets into the rooms, that’s the really bad part! And it’s every single night!! The only thing going for this hotel is the staff. They are extremely nice, outgoing, helpful, and pleasant. And this goes for all the staff...from front desk help to the cleaning people. So sorry to see it this way. We will not be back. Dona Wood
Great staff - facilities - not so much
The staff are all super friendly and helpful! The room needs some work. part of the wall at the baseboard sort of caving in. The worst part though is the shower. It doesn't drain well at all and there is quite a lot of mold! A little bleach spray would help so much!! Also, I know they are limited due to Covid - but maybe at least some microwavable egg breakfast sandwiches or something since no "hot" breakfast? :-(
my stay at the comfort inn fort braggs north carolina
I stayed at comfort inn in fort braggs on skibold road. the front desk lady her name was Lexi. She was a perfect front desk clerk she was so pleasant ,friendly she makes you want to come back to this comfort inn and I will come back just because of her personality. I felt so comfortable staying here. If I could recommend a raise or honorable mention because she was just that good. It was a pleasure talking with her about business. She is FANTASTIC. Larry ONeal sr. Rm 430.
Unpleasent experience
The check in time at the hotel was 3pm and the room should have been ready by then, whereas we reached the hotel at 6pm after a 10 hour drive and the staff at the reception was checking if the room is clean or not. Shouldn't it be done before 3pm? More over she started helping out another guest while we are waiting for the checkin . The other main concern was the breakfast start time. As per the hotel the breakfast start time was 6am whereas it was not ready by 6:30am. Hygiene and cleanliness of the breakfast area was questionable too.
Disappointment
Room was dated but fairly cleanish, microwave was missing a foot and teetered bad. Tv channels would not work just a grey screen on everything. Tryed to complain to front desk.... phone didn’t work either. So now I’m bored and decided to stream some Netflix, the WiFi only turned on like every few minutes to the tune of 1 bar and I was never able to connect. Was given the room right beside the front desk by the lobby and elevator and bathrooms and stairs. Couldn’t sleep a wink from the noise. Woke up tryed to take a shower but got low low water pressure. Waited 10 minutes for it to heat up decided it wasn’t so I took a cold shower at the very end of my shower it got warm. Toilet was nice but sprayed my own filth at me like a cobra spitting venom kinda like a high pressure airline flush. At check in they couldn’t even find my reservation got accused of coming to the wrong hotel , had to break out my phone and email to prove it. .... sighs..... very unhappy and I feel cheated.