Reviewed 12 September, 2021
Had the pleasure of staying here last week, we arrived 2 days after the resort reopened and we were not sure what to expect but the resort exceeded our expectations in every possible way.
The resort is on a very nice area of the island, with really beautiful white sandy beaches, it is a fairly big resort with multiple beaches and heated pool, we also visited the resort's private island Ilot Mangenie and that day was beautiful and the picnic was very well organised, highly recommended.
We stayed at the Frangipani suite and this was very spacious, bed very comfy and bath tub was brilliant.
When we first arrived we knew that only Republik beach restaurant was open and because we were not allowed to leave the resort (Mauritius still in phase 1 of opening) we had doubts about dining at the same restaurant daily but we were proven very wrong, the menu was extensive and they brought in a Japanese menu for a couple days and Mauritian menu for couple of other days, we also had the very delightful experience of the beach bbq dinner and that was one of the best buffets we ever had.
What made our stay memorable was the service level at this resort, the team there is one of the best we have ever encountered and we've been everywhere ( Bali, Phuket, Singapore, Maldives etc...) but this team is something else, they make sure to provide you with the best personalised service it makes you wonder sometimes how they do it!
I always say what most resorts can have nice settings, what would make you go back is the service and we are already planning our next visit!
Special thanks to Xavier, Danish, Nicole, Heshan and the rest of the resort team, also manager Sunil who was very professional and friendly, thank you for your hospitality.
And by the way, you don’t want to miss the famous Chi spa!
The only thing we missed is maybe few English speaking TV channels, there were only 2 and they were news channels!
Hopefully will manage to visit again soon!
OUTSTANDING IN ALL WAYS
Reviewed 13 May, 2021
There is absolutely nothing you can fault. NOTHING !!! It was outstanding, friendly, food amazing and the kids club was so good I wanted to join. We were there for my 50th so we leant into the whole thing. A Private dinner on the beach and of course lunch on the Island which was brilliant. We also got a car and went to the horse races on the Saturday and they let us into the members area as we called beforehand. You must also go to the surrounding areas and eat in the local restaurants. Amazing food and it of course helps the locals who are so friendly. PUT THIS ON YOUR BUCKET LIST - amazing hotel and staff and amazing country.
Phantasmagorical stay at affordable price.
Reviewed 16 March, 2021
Had a real dreamlike stay at affordable price. The contactless check-in with professional Front Desk officers (special mention to Mr Mafooz Hossenally) . The environment is so cool and unique. The food is really excellent with a large variety of cuisine and themed buffets. The staff were very courteous and displayed a high sense of professionalism.
Reviewed 8 March, 2021
This was our 5th visit to Le Touessrok Resort & Spa, our first visit was back in 1980, and each and every time it’s been a wonderful experience. This was our first visit under the Shangri-La brand and it lived up to all our expectations for a tranquil and happy anniversary weekend away.
All the staff went out of their way to ensure we had a wonderful time. Every member of staff we encountered during our stay was smiling, friendly and helpful and often addressed us by name. This is without doubt first class service.
We ate breakfast and dinner at the Le Bazar buffet restaurant and lunch at the Republik Beach Restaurant. The variety and quality of food was excellent.
A short boat ride to the private island Îlot Mangénie is well worth a visit.
Thank you to the entire team for making our anniversary memorable and we did appreciate the special touch of having champagne delivered to our suite and the delicious chocolate mousse cake.
We will be back.
Gary & Dawn
Reviewed 26 February, 2021
Had a really pleasant time...
Especially all the staffs were very welcoming and very kind. Food was very nice very pleasant atmosphere
A special thanks for Brinda for keeping up our room clean and tidy.