Based on 73 review
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The hotel enjoys a central location close to popular attractions, world-class shopping, prestigious golf courses and theatres in Orlando. It features great amenities for all the family, including a kids' theatre, arcade room and a play station area. Furthermore, the hotel has 2,800 m2 of multipurpose meeting space, a restaurant, pizza express, Starbucks, a sports lounge and coin-operated laundry facilities premises. In addition to a lobby area with 24-hour reception and hotel safe, further facilities include a bar, Internet access in public areas and a car park.
Check-out ends at: 11:00
Nice Place, difficult to get out of
Reviewed 22 november, 2021
The hotel itself is decently nice. Getting out of the hotel to get to the Disney parks is a little difficult if it is a heavy traffic time. The location is great though if you are going to the Disney parks, its about 10 minutes or less. The breakfast service was a little lacking but the selection was good. I don't think that the hotel itself lives up to the Wyndham brand based on other properties I have stayed at.
Don't be fooled by the Wyndham brand name!
Reviewed 20 november, 2021
Loud, rowdy, drunk crowd assembled in the parking lot day and night. Room itself was okay, other than the power going off for several hours one morning. Getting from the party in the parking lot to the room wasn't fun. Front desk staff was oblivious to situation. Disappointed as Wyndham properties are usually nice.
Worse Hotel stay in the last 20 years
Reviewed 19 november, 2021
This was the worse hotel I have stayed in the past 20 years. The hotel parking lot was like a football tailgate party. Just about everyone who was out there was either drinking alcohol or something that smelled like marijuana or both. This was very stressful with my small kids having to walk through this parking lot with many, many, many people in large groups not social distancing and quite frankly publicly intoxicated. I was afraid that my car was going to get broken into or dented because of the all people in the parking lot. I have never seen this before and that the hotel security allowed this type of activity. To add insult to injury; the hotel carpet smelled bad and it felt very humid. They also had power outages starting early morning where the ac had turned off in our room and the smells from the carpet and humidity was unbearable. Lastly, when I went to check out, I told the the front desk manager about everything that had occurred and if she was able to address any of it or compensate for it, but instead she was very rude and countered everything and was upset that a resort fee had been waived and was going to “investigate”…totally ridiculous person given she has a public intoxication fest in her parking lot and she is worried about a resort fee being waived. When I called her out for being rude she said she wasn’t being rude as she never raised her voice and that is when I told her that just because she spoke softly did not mean she was being rude, disrespectful, and disgusting towards a patron. The reality is she needs accept that she has serious issues in her hotel and she needs to work on that and not FIGHT hotel guest when we bring up valid concerns. I will never go through the stress of staying in this hotel ever again and much less to be treated disrespectfully by the AM Front desk manager. This hotel is 0 stars and totally below Wyndham standards. You have been warned, if you stay here do not expect any form of Quality Services from the staff or safety in the parking lot or even basic upkeep on the carpets or accommodations.
Great night stay
Reviewed 18 november, 2021
Nice stay. Me and my boyfriend just needed a place to sleep for the night cause we were traveling over 80 miles to Kissimmee and back and we didn’t want to be driving all day the next day. So we decided to get a hotel somewhere close to our destination the next morning. The girl who checked us in was really sweet and informative and I appreciated her kindness. I have had incidents in the past where check was a little rough but she made it easier to get through.
Overall a good experience
Reviewed 8 november, 2021
Overall a good experience. Staff was friendly and helpful. The place wasn’t busy at all, so I think that made it more pleasant. I could see if there were more people there it may not have been as nice of an experience