Residence Inn Sacramento Folsom

Starting at

$ 337

TripAdvisor Review

Based on 153 review

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This lovely hotel can be found in Rancho Cordova. The null consists of 107 107\. Those staying at this null may surf on the internet thanks to the Wi-Fi access ready to use on public areas. Additionally, the premises provide a reception service the whole day through. Common areas are suitable for wh...

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Property Info

This lovely hotel can be found in Rancho Cordova. The null consists of 107 107\. Those staying at this null may surf on the internet thanks to the Wi-Fi access ready to use on public areas. Additionally, the premises provide a reception service the whole day through. Common areas are suitable for wheelchair-disabled people. There is a car park at Residence Inn Sacramento Folsom.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Pool and wellness facilities
Indoor pool
Reception services
Luggage storage
No cribs / beds for children availableNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningEssential workers only: NONon-smoking establishmentHand sanitizing gel is provided to guestsLaundry24 hour receptionFree wireless internetDry cleaning / laundry servicesWheelchair access (there may be some limitations)It is not possible to guarantee the absence of noise in the roomsCoffee / tea in common areasThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilitySwimming pool with wheelchair accessIlluminated path to the entranceQuick checkoutUncovered parkingStreet parkingWheelchair accessible bathroomEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTreat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a seasonal outdoor pool and bicycles to rent. This hotel also features complTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake time to pamper yourself with a visit to the full-service spa.Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sPamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions iDip into one of the 5 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. Additional amenities at this lodge include complimentary wireless Internet access, tour/tickeTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesBusiness center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    74

  • Very Good

    47

  • Good

    17

  • Reasonable

    6

  • Bad

    9

Travelers profile
  • Business

    62

  • Couples

    20

  • Solo travel

    6

  • Family

    43

  • Friends getaway

    2

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Overwhelmed and Understaffed

Reviewed 5 november, 2021

I have been staying for several weeks. I returned here after staying a few years ago remembering how wonderful that prior experience had been. However, it is different now. Despite the rather high rates, there is obviously a shortage of staff. The front desk is quite often empty and you have to wait for someone to show up. They don't strike me as particularly knowledgeable - probably brand new in their jobs. The most damning example is now that a few days ago they instituted a clean-it-yourself housekeeping policy. Housekeepers only enter rooms after someone checks out. For those of us who stay over (the longer term people that Residence Inn is supposedly designed to accomodate), they will provide any supplies you desire in you can find someone at the front desk to give them to you but you ultimately still clean it yourself. This appears to be a policy in place for the foreseeable future. I really wouldn't recommend anyone stay here unless it is only for a day or two. The place has gone seriously down hill. Management is overwhelmed and in survival mode no longer caring about the guests. I leave soon and will never ever return.

John D

Close to Extensive Shopping and Restaurants

Reviewed 9 june, 2021

Stayed here for two nights while attending an event in Placerville (17 miles away). We are Bonvoy Elite members and stay at numerous Marriott facilities all year long. Very helpful staff with clean, well appointed rooms. The one criticism was the breakfast options. Due to COVID restrictions, breakfast bags were available in the lobby. The bags, however, contained only bottled water, an apple and granola bar. Other Residence Inn properties we have stayed at have provided multiple hot breakfast and continental options, even during COVID. Not sure what the issue was in Folsom.

Craig C

Extra Charges without consent

Reviewed 30 april, 2021

The check-in process was amazing! The front desk was extremely helpful in the beginning and reassured me that I would have a pleasant stay here with my one year old cat. We had a great night in the hotel until the next day. The next morning after check-out I see I've been charged $250. After calling the hotel, the front desk had told me it was due to litter on the carpet and there would be a charge of $250 to vacuum liter (this explanation was actually wrong and the supervisor gave us a new reason). I requested to speak with the manager, but was passed off to Taylor, the supervisor. I'm a recent college graduate and my mom helped me pay for the room so I had her conferenced on the line while speaking with Taylor. Taylor had begun to tell us that the litter was actually covering feces or urine on the ground and the room had a smell to it which is why the $250 is being charged. My mother tried explaining to her that our cat is well trained and actually travels quite frequently to new places (hotels, RV camping, extended families homes) and has never had an accident. Taylor repeatedly cut her off and was extremely unprofessional with us. Taylor then didn't want to talk to us anymore and passed us off to the voicemail of the general manager, Jeff. Hopefully, the general manager will reach out us soon and speak about the issue/charge. In addition, the hotel charged me incorrectly for the stay (the total was $240 and they charged me $270). Please avoid this hotel if you have any pets and if you don't want to be charged extra fees without an explanation.

999madelinem

We received a great upgrade

Reviewed 7 december, 2020

We got to the hotel late and received a great upgrade, a double suite. Two bedrooms and bathrooms. There was a fireplace in the main living space and plenty of room to make ourselves feel at home. There were plates and utensils but very few cooking pots. We had to go to the grocery store and get some items to eat while we were there. Breakfast at the hotel was a brown bag containing a bottle of water, an apple and granola bar so go prepared. There is a refrigerator and stove plus sink to wash the dishes. They have keyless entry to the doors of the hotel and for your room. There were 3 TVs in the room, one in each bedroom and one in the living space.

montanaJIm

Evacuated from Vacaville fires

Reviewed 23 august, 2020

I would highly recommend this hotel and should we need to evacuate again this is where I will head. Very large suite with comfy bed, pillows and bedding. Very clean and pet friendly. The large refrigerator came in handy. Great location and close to shopping and restaurants. Ellie was great helping us check out. Price was great and no hidden charges for us. She said she was glad we could go home and was very sweet. Thank you for making our stay a lot less stressful!

583cathyd