Clarion Collection Hotel Frankfurt City

Starting at

$ 45

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TripAdvisor Review

Based on 319 review

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Property Location Grand Hotel Downtown is centrally located in Frankfurt, a 3-minute walk from Kaiserstrasse and 7 minutes by foot from English Theatre. This 4-star hotel is 0.5 mi (0.9 km) from Frankfurt Opera House and 0.6 mi (1 km) from Maintower. Distances are displayed to the nearest 0.1 mile...

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Property Info

Property Location

Grand Hotel Downtown is centrally located in Frankfurt, a 3-minute walk from Kaiserstrasse and 7 minutes by foot from English Theatre. This 4-star hotel is 0.5 mi (0.9 km) from Frankfurt Opera House and 0.6 mi (1 km) from Maintower. Distances are displayed to the nearest 0.1 mile and kilometer.
- Financial District - 0.1 km / 0.1 mi
- Kaiserstrasse - 0.2 km / 0.1 mi
- Museumsufer - 0.5 km / 0.3 mi
- English Theatre - 0.6 km / 0.4 mi
- Deutsche Bank Twin Towers - 0.7 km / 0.5 mi
- Maintower - 0.8 km / 0.5 mi
- Commerzbank Tower - 0.8 km ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
several
Elevator
Reception services
Luggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Fast check-inIt is not possible to guarantee the absence of noise in the roomsCoffee / tea in common areasAirport shuttle (surcharge)Meal service changed to increase securityThe use of a mask is mandatory in the establishmentSmoking areasParking (limited spaces)Reception with wheelchair accessIn-room accessibilityContactless check-in availableSupport for excursions / ticket purchaseMountain biking nearbyMultilingual teamQuick checkoutBreakfast available (surcharge)Bar / LoungeTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tCon bicicletas de alquiler y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. EncoPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake time to pamper yourself with a visit to the full-service spa. This lodge also features complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suDip into one of the 5 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. Additional amenities at this lodge include complimentary wireless Internet access, tour/tickeTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wirelerestaurantElevator

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    35

  • Very Good

    106

  • Good

    84

  • Reasonable

    45

  • Bad

    49

Travelers profile
  • Business

    97

  • Couples

    85

  • Solo travel

    39

  • Family

    21

  • Friends getaway

    50

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

"Okay" hotel

Reviewed 5 april, 2021

As others have mentioned, the area is sketchy. It´s in the red light district, and there are what appeared to be drug dealers in the streets (or people standing on the corner for upwards of 8 hours for some other reason). That said, noone bothered me. The location is super convenient to the train station (you can see it from the hotel), has pharmacies, drogerie markets, a supermarket and LOADS of restaurants in the area as well, so that´s a plus. I stayed there due to an early flight out of FRA, so it was honestly perfect for me. I probably wouldn´t trust the area at night. My room was clean and quiet, the bed was REALLY comfortable. The room was incredibly small, as others noted. My bed appeared to be a double, but NO WAY could two people stay in that room. I honestly didn´t interact with the staff much, but check-in/check-out was easy and pleasant. Despite the size, the room had everything, including a small fridge. There was a kettle, but no coffee provided, however you could purchase coffee 24/7 at the front desk. My one complaint would be the water was COLD. So cold that I couldn´t bear it to shower in the morning. Despite that, I would stay there again if I need to be at FRA early.

mandy939

Bad area the hotel is located

Reviewed 15 november, 2020

This hotel's location is in bad area. The rooms smelt really bad. The front desk receptionist was a bit underhanded in nature, to say that bad things about staffs is never nice but the front staffs are awful.

V-eect0r1a

not safe, agressive receptionist

Reviewed 8 october, 2020

I stayed already 4 times in this hotel but this will be the last time. I arrived in the afternoon, did the check in and payed the room and all was fine. then i went out to diner and went I come back a very unfriendly receptionist asked for my ID. As I already provided my ID earlier this day I refused and went to the elevator to go to my room, as I had the key card of my room with me. He followed me and blocked to the lift. I said that he will report him to the manager and he answer that he was the manager ( which i seriously doubt...) . I asked his name and he refused to answer (the next day an employee told me it was "Ashraf" but can't be sure. But he was on duty on the night 4/5th October so the Hotel can easily knows who he is). He was very agressive and had a strange behaviour I did not feel safe at all. Then I ran to the stairs to escape him and locked myself in the room. Such an accident should not happen. I can't understand. Someone like that should not be left alone with customers.

VinceStrasbourg

Worst hotel ever!

Reviewed 24 september, 2020

It is not just that the location is dangerous and is a bad hotel like other reviewers sayd. There are drug dealers and prostitutes inside. But the worst, if possible, is the staff of the hotel. The are very very rude! I have never been so badly treated like the repectionist did! I would not recomend it to my worst enemy

91279127

Absolutely disgusting

Reviewed 24 february, 2020

This hotel is like a stay in hell. I have travelled extensively around Asia & Europe and this place is almost certainly the worst hotel I've ever stayed in. The rooms are unbelievably small, it is smack bang in the middle of a severe drug and prostitution district, the cleaners randomly barge in without knocking & the wifi is laughably slow and only stays connected in 5 minute increments. On top of this, a sewage line exploded in our room, meaning we had to sleep in a room that smelt of human excrement overnight. In the morning we had to open the windows in the freezing cold to tolerate the smell without vomiting and be able to get dressed. When enquiring about compensation we were told to email the hotel. However in the email, the reception person Michael E lied and said we were offered an alternative room and did not take it, which is completely false because it was during the Messe Christmas Fair and they explicitly told us that they were completely booked out. No compensation whatsover was offered for sleeping in an excrement filled room with no alternatives, and on top of this management lied to avoid it.

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