Hotel Novotel Frankfurt City

Starting at

$ 81

TripAdvisor Review

Based on 1138 review

See all

Enjoy the comfort of the 4-star Novotel Frankfurt City, in walking distance of the exhibition grounds and Festhalle. Excellent local public transportation gives quick access to airport and main rail station. The hotel has modern and cozy public areas, sauna, gym and free wi-fi, perfect for business ...

More details

Availability

Select the date of your trip

Property Info

Enjoy the comfort of the 4-star Novotel Frankfurt City, in walking distance of the exhibition grounds and Festhalle. Excellent local public transportation gives quick access to airport and main rail station. The hotel has modern and cozy public areas, sauna, gym and free wi-fi, perfect for business and private travelers and families.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
GymnasiumNo cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentimposition of interval between guests' stays 24 hoursIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CIndividually packaged meals available for dinnerFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashFast check-inCoffee / tea in common areasMeal service changed to increase securityThe use of a mask is mandatory in the establishmentIn-room accessibilityContactless check-in availableSupport for excursions / ticket purchaseMountain biking nearbyElectrostatic spraying used in disinfectionMultilingual teamQuick checkoutBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomCon bicicletas de alquiler y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. EncoTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake time to pamper yourself with a visit to the full-service spa. This lodge also features complimentary wireless Internet access and concierge services.ConciergeTowels and bed linenTowels and bed linenTowels and bed linenTowels and bed linenConciergeSun terraceBikes availableTowels and bed linenTowels and bed linenConciergePamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aSpaConciergeMake use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. This motel also features barbecue grills and a vending machiTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Towels and bed linenTowels and bed linenTowels and bed linenDining areaTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features a television in a common area, tour/ticket assistance, Sofa bedEnjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless Internet access, a television in a common area, and tour/ticket Elevator
several
Elevator
Transport options
ParkingGarage
Reception services
Safe boxLuggage storage

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    227

  • Very Good

    499

  • Good

    272

  • Reasonable

    90

  • Bad

    53

Travelers profile
  • Business

    413

  • Couples

    170

  • Solo travel

    82

  • Family

    352

  • Friends getaway

    92

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Location was good

Reviewed 11 september, 2021

Location was good, free wifi, free car parking and reception staff were kind and helpful . We stayed only one night, But breakfast was poor. You can get free antigen covid test near Hotel, Hotel staff give adress and it is by walking about 10 minutes.

sgozek

Sleepless Night

Reviewed 31 july, 2021

The hotel is great, but unfortunately I can only describe my overall experience as average, as there was a burst water pipe in the middle of the night that robbed me of my sleep. The hotel can't be held responsible for this, but the fact that the management didn't even apologize for the night's hardships, for example a coffee on the house, is rather weak from a hospitality point of view.

BornheimerBub

Great clean !

Reviewed 31 july, 2021

Nice very clean property. Very Covid compliant. Everyone was wonderful. Great all around service. Would return on next Frankfurt trip. Tranquil neighborhood. Good restaurants walking distance. Easy walk to town center.

Miguel O

Very good value for the money

Reviewed 20 march, 2021

That hotel is located right in the city center, very good value for the money, very friendly and efficient staff, free parking, close to public transportation (making it easy to access from the airport)

Dan115

Hotel refusing "WELCOME" drink voucher

Reviewed 13 december, 2020

Firstly I lost about 15 min at the checkin counter due to signal problem at the spot. As a silver member ( and spending this year my 27th night at an Accor chain ), they totally refused me to hand out the voucher for a free "WELCOME" drink! They argued, that the bar was closed ( which I can surely accept, due to Covid -19 reasons ). However for me, it is NOT understandable, that the lady at the counter was ready to sell me a can of Coke for 2,80€!! This doesn’t make any sense, they refused me to offer the voucher with the argument the bar is closed, however I can purchase any moment coke or other soft drinks/beer. At the guestroom is also a flyer promoting drinks to purchase 24/7 also this is not a problem during the pandemic.There is NO complimentary water in the room available for the customers! ( the reason must be most likely Covid-19...)As a customer, I do personally feel that this is a total rip off location and I feel cheated!! ( who knows, maybe it’s a lucrative kind of shadow business they practice to enhance their cash register )I sent a complain letter to the Accor group and the answer of the Novotel City management was just a simple "sorry for trouble" it was just a staff mistake (which i do not believe, it is in my eyes a well calculated strategy )No little commercial gesture, compensation or even an additional welcome drink voucher ( for my next stay) seems to be too much.This is very poor unprofessional customer satisfaction strategy, in the heart of Frankfurt.

AAAvoyage