INNSIDE Frankfurt Ostend

Starting at

$ 114

TripAdvisor Review

Based on 455 review

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This lovely hotel is set in Frankfurt City. The null consists of 168 168. Those staying at this null may surf on the internet thanks to the Wi-Fi access ready to use on public areas. null will appreciate the 24-hour reception. INNSIDE Frankfurt Ostend understands that accessibility is important to a...

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Property Info

This lovely hotel is set in Frankfurt City. The null consists of 168 168. Those staying at this null may surf on the internet thanks to the Wi-Fi access ready to use on public areas. null will appreciate the 24-hour reception. INNSIDE Frankfurt Ostend understands that accessibility is important to all guests. For this reason, it features wheelchair accessible 168 and is fully adapted for easy access. null arriving by car may leave their vehicle at the accommodation's parking spaces. null are welcomed at the environmentally- friendly residence. INNSIDE Frankfurt Ostend may charge a fee for some...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
several
Elevator
Pool and wellness facilities
.
Reception services
ConciergeLuggage storage
Acrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionFree wireless internetGloves available to guestsDry cleaning / laundry servicesWheelchair access (there may be some limitations)Reception with wheelchair accessIn-room accessibilityMultilingual teamHealth clubBreakfast available (surcharge)Bar / LoungeTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesDon't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Free self parkingTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Check-out hourCheck-out hourTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. This guesthouse also features complimentary wireless Internet access and a pPamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This cottage also features complimentary wireless Internet access, wedding services, and a picnic area.Sauna

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    268

  • Very Good

    139

  • Good

    28

  • Reasonable

    12

  • Bad

    8

Travelers profile
  • Business

    194

  • Couples

    128

  • Solo travel

    26

  • Family

    41

  • Friends getaway

    41

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Nice stay

Reviewed 12 november, 2021

We enjoyed the time spent at your hotel and it was a great variety of breakfast options that we had to choose. We liked the fact that was also closer to the tram and underground trains and Rewe markt.

lauraU0000

3rd time lucky...

Reviewed 6 july, 2021

It's a nice modern hotel. The staff was great helping us to settle and resolving issues as we were unlucky with the first 2 rooms: in the first room the air-co was making terrible noise, in the next room the air-co worked at the pace that after 3 hours the room was still hot, eventually in the 3rd room we could rest, even though it was smaller than the original booking. We were disappointed that the HDMI connection to TV screen in the room was disabled, so not possible to connect laptop to a bigger screen. Tip that my partner wished he had received: the Curryworst is available just as you cross the street with the tramrails, on the left ;-)

Ewa B

Vibrant, Fresh and Clean Hotel located well for all forms of transport

Reviewed 30 june, 2021

Stayed here for over two weeks while on a work placement. Hotel is bright, modern and clean and the staff were helpful whenever I asked. Located in reception, the hotel bar and restaurant is alongside. My room was really nice, bright and spacious, meticulously cleaned and sanitised everyday. Fridge was located in your room alongside a room safe. Free Wifi throughout but due to Covid, none of the other facilities was open. Overall, a great stay and a fantastic location.

Sandy M

Worst service in a while - not worth it

Reviewed 25 june, 2021

Family gifted us stay here as a wedding gift. It sadly was a bit of a nightmare. We moved 4 rooms because the AC did not work. The first night was so bad and warm that we had to take our infant daughter to fall asleep outside where it was cooler. We slept a good 3 hours with the loud noises from the busy streets as a result of open windows. After the third room, we asked for money back and to love out (around 8pm, we arrived at 6 and only person working said best he could do was give us a 10% discount for that night but that he could not reach any managers after trying for 30 min. ???? We had a three night stay and were asking to leave and there is NO ONE to help? By the time he finally said he couldn’t reach any managers it was too late to leave with baby. In addition to the night’s terrible service I found a piece of broken glass on the armchair chair, the sliding door was so inside the pocket that it could not be closed, there was a disgusting doodoo looking thing on the window that my daughter could reach through and touch (pic attached), and when I asked for an extra sheet to sleep on the couch (too hot for any humans to sleep together) I was given a sheet after 15 min waiting (at midnight) and told it was the last one. The hotel is out of sheets?!?? The next day we were offered either a complimentary dinner or a 10% discount on our last night and were moved for a 4th time. Talk about terrible customer service.. We started on the 6th room with a lovely view and ended on the 3rd floor.. but hey, at least AC works. I can say I’ve experienced better service at many hostels I’ve stayed in. This hotel is clean, the rooms are spacious and it’s well located. If that’s all you care about and don’t mind the warm weather or noisy streets, this is not a bad place. I am sure there are plenty of other places to stay in Frankfurt with much better service. The bar is set low here. I would not come back.

katiuska15

Perfect Stay for a short city trip

Reviewed 8 june, 2021

The Hotel is very very clean and modern. Rooms are perfectly designed with enough free space and a very comfortable big bed. The shower is also very clean and big. The location of the hotel is perfect for short city trips because the city center is in walking distance. 100% recommendation!

beetool24