Based on 455 review
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This lovely hotel is set in Frankfurt City. The null consists of 168 168. Those staying at this null may surf on the internet thanks to the Wi-Fi access ready to use on public areas. null will appreciate the 24-hour reception. INNSIDE Frankfurt Ostend understands that accessibility is important to all guests. For this reason, it features wheelchair accessible 168 and is fully adapted for easy access. null arriving by car may leave their vehicle at the accommodation's parking spaces. null are welcomed at the environmentally- friendly residence. INNSIDE Frankfurt Ostend may charge a fee for some...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilities.
Reception servicesConciergeLuggage storage
Reviewed 12 november, 2021
We enjoyed the time spent at your hotel and it was a great variety of breakfast options that we had to choose. We liked the fact that was also closer to the tram and underground trains and Rewe markt.
3rd time lucky...
Reviewed 6 july, 2021
It's a nice modern hotel. The staff was great helping us to settle and resolving issues as we were unlucky with the first 2 rooms: in the first room the air-co was making terrible noise, in the next room the air-co worked at the pace that after 3 hours the room was still hot, eventually in the 3rd room we could rest, even though it was smaller than the original booking. We were disappointed that the HDMI connection to TV screen in the room was disabled, so not possible to connect laptop to a bigger screen. Tip that my partner wished he had received: the Curryworst is available just as you cross the street with the tramrails, on the left ;-)
Vibrant, Fresh and Clean Hotel located well for all forms of transport
Reviewed 30 june, 2021
Stayed here for over two weeks while on a work placement. Hotel is bright, modern and clean and the staff were helpful whenever I asked. Located in reception, the hotel bar and restaurant is alongside. My room was really nice, bright and spacious, meticulously cleaned and sanitised everyday. Fridge was located in your room alongside a room safe. Free Wifi throughout but due to Covid, none of the other facilities was open. Overall, a great stay and a fantastic location.
Worst service in a while - not worth it
Reviewed 25 june, 2021
Family gifted us stay here as a wedding gift. It sadly was a bit of a nightmare. We moved 4 rooms because the AC did not work. The first night was so bad and warm that we had to take our infant daughter to fall asleep outside where it was cooler. We slept a good 3 hours with the loud noises from the busy streets as a result of open windows. After the third room, we asked for money back and to love out (around 8pm, we arrived at 6 and only person working said best he could do was give us a 10% discount for that night but that he could not reach any managers after trying for 30 min. ???? We had a three night stay and were asking to leave and there is NO ONE to help? By the time he finally said he couldn’t reach any managers it was too late to leave with baby. In addition to the night’s terrible service I found a piece of broken glass on the armchair chair, the sliding door was so inside the pocket that it could not be closed, there was a disgusting doodoo looking thing on the window that my daughter could reach through and touch (pic attached), and when I asked for an extra sheet to sleep on the couch (too hot for any humans to sleep together) I was given a sheet after 15 min waiting (at midnight) and told it was the last one. The hotel is out of sheets?!?? The next day we were offered either a complimentary dinner or a 10% discount on our last night and were moved for a 4th time. Talk about terrible customer service.. We started on the 6th room with a lovely view and ended on the 3rd floor.. but hey, at least AC works. I can say I’ve experienced better service at many hostels I’ve stayed in. This hotel is clean, the rooms are spacious and it’s well located. If that’s all you care about and don’t mind the warm weather or noisy streets, this is not a bad place. I am sure there are plenty of other places to stay in Frankfurt with much better service. The bar is set low here. I would not come back.
Perfect Stay for a short city trip
Reviewed 8 june, 2021
The Hotel is very very clean and modern. Rooms are perfectly designed with enough free space and a very comfortable big bed. The shower is also very clean and big. The location of the hotel is perfect for short city trips because the city center is in walking distance. 100% recommendation!