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Hotel de 10
Opinión escrita el 23 de Septiembre de 2019
Estuve el fin de semana pasado en este hotel, fuimos por ocio, y nos ha encantado, la habitación ha sido la más bonita en la que he estado y seguro que si no la mejor, de las mejores en las que esté. Vistas impresionantes, la habitación completamente limpia, moderna... El personal también muy muy amable, hemos conocido dos de las personas de recepción (una señora y un caballero) y ambos han sido estupendos.
La ubicación perfecta para ir andando por todo el centro de la ciudad.
En mi opinión es un hotel de 10
Tengo claro que si vuelvo a Frankfurt repetiré en este hotel
I stayed at this hotel last weekend, we went for leisure, and we loved it, the room has been the most beautiful I've been in and sure if not the best, the best in which I am. Stunning views, the room completely clean, modern ... The staff also very very friendly, we have met two of the people at the reception (a lady and a gentleman) and both have been great.
The perfect location to walk around the city center.
In my opinion it is a hotel of 10
I am sure that if I return to Frankfurt I will repeat in this hotel
Moderno y buena atención
Opinión escrita el 16 de Septiembre de 2016
Las instalaciones eran modernas, con estilo. La habitación era espaciosa, con armario y perchas donde colocar la ropa ampliamente. El desayuno era un buffet espectacular, en el cual te podías hacer desde tortotas hasta liquar fruta para hacer un zumo natural de forma instantánea. Además, contaba con una terraza muy agradable en la que también se podía desayunar. Vi que tenía parking privado en las misma instalaciones y estaba rodeado de zona verde en la parte traseradonde daba la terraza del desayuno. En recepción tuvimos un trato muy amable y servicial, porque se nos acabó el jabón de la ducha y nos dieron otro nuevo al momento. Además, nos recomendó qué visitar y dónde cenar. Referente a l aubicación, inmejorable, ya que con un paseo corto de unos 5-10 minutos se llega al centro, además de tener la calle comercial al lado. Está muy bien comunicado.
Opinión escrita el 14 de Febrero de 2018
I stayed two nights here to attend a trade fair. I have to admit I was quite concerned due to some of the reviews I had read but there was absolutely no need. Firstly the food in the hotel restaurant is superb and as good as a decent restaurant. Even the burger which I had on the first night was exceptional if not the best burger I have ever had. Breakfast is lovely with a great selection of quality sweet and savoury foods. Customer service was excellent and they were all super helpful. The room was a decent size and the bathroom superb and very large ultra clean with everything you could need. The only thing I in the room which I think was unnecessary was the large wooden cross above the bed. I understand the building has a religious background but think this was unnecessary. However it did not stop me being highly impressed with this hotel which is superbly located almost next to the S Bahn. I think it's a lovely hotel so thank you Mainhaus.
Opinión escrita el 11 de Julio de 2017
I have stayed one night in this hotel on a business trip. The hotel itself is ok, mid category, clean. BUT. I travel all around the world, connected my laptop to wifi couple of hundreds or thousand times successfully, so I know how to manage these technical details...The unique password didn`t work, so walked down to the reception and requested a new one. the receptionist started to shout on me, saying, i was wrong, as it had to work, as I was still checked in. and I have to bring down the device and my code and she will show how to do it. i got really pissed off by this tone of voice, and the same time felt ridiculous with such solution. so told her I did not need her support any more.
When checked in, we have asked about checkout time. as we have a corporate contract with the hotel, the checkout time was 11 a.m.
we left the hotel after breakfast, and got back around 10:45, still being checked in. Went to my room, which was cleaned with new bed-linen, towels, everything for the next guest even though all my belongings were still in...
My colleague had the same bad experience, at 9 am housekeeping was knocking on the door, not waited a second and opened it immediately, while she was just out of bed...
Service is really low class, it could be improved big time, the same way as the hotel is being renovated.
Opinión escrita el 30 de Mayo de 2017
The wifi in the hotel is very bad. You can not use it and you need to reconnect all the time. The shower in my room had no door and the floor gets completely wet at bath time. They put me in a room without air conditioning when it was 34° in the city. I had to complain to get another room. This means that not all the rooms have air conditioned. The good things about the hotel are the breakfast and the kindness of the staff.