Based on 108 review
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Get more of the space you need to spread out, relax or work at the Comfort Inn and Suites Frisco-Plano hotel in Frisco, TX located off Dallas North and Sam Rayburn Tollways. This smoke-free hotel is located near destinations like Frisco Square, Frisco Heritage Museum, Museum of American Railroad, The Centre at Preston Ridge and Canyons of Frisco. Enjoy amenities like free hot breakfast, free WiFi, business center, guest laundry facilities and our meeting room. Rooms include HDTV, refrigerator, microwave, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights...More details
Check-out ends at: 11:00
severalFree self parking
Good place and great location
Reviewed 10 july, 2021
Stayed here for four days for baseball trip with son. First, location in Frisco is perfect for Dallas visit. Loved this area. Lots of everything around. Next, hotel is very clean. Breakfast was actual food and plenty of it. Staff were all very nice. Pool is clean and outside. Loved it. Room had everything you need in it. Parking was no issue. Next, in front of it is a great tex mex ranch place. Behind it is a great bbq place. I will stay here again on next trip.
I Won’t Be Back....
Reviewed 13 june, 2020
The maintenance staff are amazing and friendly. The front desk person was rude and had a smart comment. The first room I was given the bathroom smelled like urine. I went back downstairs and asked her for another room. She seemed frustrated but assigned me another room. Didn’t tell me where the room was located until I got ready to get on the elevator. I arrived at the second room. It was small, smelly carpet and the room was right by three chairs in which if someone sat there they could look in the room. I was very uncomfortable with the room. I then went to the front desk again, apologized and asked if she had another room available. She huffed and with a frustrating tone said “what is wrong with this room I told her I wasn’t comfortable with it and wanted just to get some rest. She then asked have you used the room. I asked her for clarification on her question and at that point she nastily stated “I need to know if you’ve used the room so I can have it cleaned. I replied “Yes, I washed my hands. I then stated to her “you don’t have to be nasty. I don’t have a nasty tone with you. She then replied “I will give you this last room but if you don’t like this one I will give you a refund and you can go to another hotel.” The third room was much better than the first two I thanked her and informed her the room was great because I didn’t have to be as discourteous in my behavior as she has been to me. It’s not only what you say but how you say it. If it weren’t for the fact that someone else had funded this I would have asked for a refund at that point and walked out. Never in all of my years of staying in hotels have I experienced such rudeness. I will NOT be returning to this hotel.
Reviewed 22 february, 2020
One of the best hotels Amazing staff , unusually stay within hyatt if that says anything but this property is closer to work, I'm particular about where I stay , so I highly recommend this property a lot
Worked for our needs
Reviewed 19 february, 2020
We were visiting family and found this hotel convenient. Staff was friendly at check-in and check-out. The room was clean and the beds were comfortable. Lighting was good and hot water available on demand. Breakfast was the normal buffet items. We found the location very good and it was quiet.
Reviewed 4 january, 2020
The front desk told us that we could check in at noon. Anyway, I think that's what he said because his English was not good, at all! It really didn't matter because we were not all allowed to check in at noon. When we returned the next day in the late afternoon, our room had not been cleaned. I called the FD and evidently, he tracked down the housekeeper and she came and made the beds and took the dirty towels. She did not leave any coffee for the next day or replenish some toilitries that we had used. I tracked her down and got them off her cart. It's an okay place to stay for a night or two.