Based on 216 review
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The Appart'City Genève Gaillard aparthotel is located close to the Swiss border, just 10 minutes from Annemasse train station and 20 minutes from Geneva's business quarter and the Palexpo conference centre. It offers comfortable private accommodation with free Wi-Fi. Our 3-star residence is perfect for your business trips or holidays. Our cosy, modern apartments can accommodate 1–4 guests. They are all furnished and equipped with a functional bathroom, kitchen area and TV. The Appart'City Genève Gaillard aparthotel is located 5 minutes on foot from the Swiss border and numerous restaurants, ma...More details
Check-out ends at: 11:00
Reception servicesLuggage storage
Violation of customer rights by hotel staff
Reviewed 14 october, 2021
I have such an illness, that allows me to swallow food only when I am alone. I can't eat with other people. I paid for my breakfast (I didn't steal; I didn't eat there and then take some extra food away), but hotel personal restricted me from taking breakfast upstairs to eat it alone in the room. I said them I always take food in the room, but they were merciless. First time I face so harsh violation of my rights. Horrible hotel, unacceptable service for clients who pay money. And also a persistent smell of tobacco smoke is felt throughout the hotel, including the room in which I stayed for 2 days. They just make money not thinking of their reputation.
Worst hotel of my life!
Reviewed 19 june, 2019
Absolutely disgusting! Non-smokers room that smelt like smoke. In the middle of the night, the hotel was full of smoke and the detectores went off. We couldn’t sleep. We canceled and they had nothing to say. They didn’t even attempt to help us in any way. Worst service of my life.
My worst experience with booking hotel
Reviewed 17 june, 2019
On Friday 14th June, 2019 I tried to find hotel with reasonable price to stay for a night 20/21 June in Geneva. On website I found hotel Appart'City Genève Gaillard which is not far from center of Geneva and quite cheap. I booked c/o website one twin room for one person euro 100/night and made the payment. In a while I received notification from the hotel that transfer was succesfully done and I have booked for two persons one studio double and one studio twin rooms for euro 200. I immediately called to hotel Téléphone: +33450318100 but nobody answered. I have sent them email which remained without answer. I called to my bank and explained them the situation. The bank advised me to try reach the hotel on Monday 17th June, 2019 and discuss with them the situation otherwise to go to police and report about the fraud. On Monday 17th June, 2019 I tried several times to reach hotel, sent them emails but NO answer. Now I will report the case to the police and advise other customers about my story. I much doubt that anyone would like to stay in the hotel which not replying to the clients and cheat them.
Rooms need updating
Reviewed 19 september, 2018
Service was good but the room definitely needed updating, there was a stench coming out of carpets and couches... Bathroom was probably the cleanest part of the room... Toilet was in a separate small room, bathroom only had the tub and the vanity, which I thought was interesting... For $65 a night that’s what you get I guess...
Worst service ever
Reviewed 12 june, 2018
Do not stay here even if you look at the cheap price, I’d rather stay on another hotel which offers better service than this one. The front office is being very rude to me. I already booked the hotel for 4 person and the pillow was only prepared for 2 and when I asked for the pillow the reception scolded me and not giving me any. The room is not clean with dust around and the air conditioning is not working properly. When I asked the reception he rudely told me to get the window open instead trying to make up the mistake and scolded me.