Starhotels President

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TripAdvisor Review

Based on 1270 review

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In the heart of the city, opposite the railway station and near the gardens of Piazza Verdi, 500 m. from the Exhibition Centre. This hotel offers comfort, a bar, restaurant, fitness centre, lounges, a garage, data port, train reservations, guided tours and car rental. The rooms are equipped with tel...

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Property Info

In the heart of the city, opposite the railway station and near the gardens of Piazza Verdi, 500 m. from the Exhibition Centre. This hotel offers comfort, a bar, restaurant, fitness centre, lounges, a garage, data port, train reservations, guided tours and car rental. The rooms are equipped with television, telephone, radio, minibar and hair-drier.Free WiFi internet *small/medium size pets are welcome. Must be mentioned in the booking request. fees will apply.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting RoomsBusiness Center
several
Elevator
Reception services
ConciergeLuggage storage
No rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Fast check-inCoffee / tea in common areasAirport shuttle (surcharge)Reception with wheelchair accessIn-room accessibilityBabysitting or childcare (surcharge)Support for excursions / ticket purchaseMultilingual teamQuick checkoutBreakfast available (surcharge)Bar / LoungeTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baFree self parkingTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take time to pamper yourself with a visit to the full-service spa.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include karaoke. This campground also features wireless Internet access (surcharge), an arcade/game room, and Business center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    255

  • Very Good

    554

  • Good

    307

  • Reasonable

    99

  • Bad

    55

Travelers profile
  • Business

    392

  • Couples

    401

  • Solo travel

    68

  • Family

    214

  • Friends getaway

    98

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Not a 4 star review more like 2

Reviewed 2 august, 2021

Clean rooms but terrible service at front lobby and bar. Not staffed no one around and front desk not too helpful :( No water to drink, carpet dirty in lobby abs honestly is getting a bit run down. For that many stars I expect better service at lobby and front desk

Vivian L

Centrally located hotel for city trip in Genoa but...

Reviewed 24 june, 2021

Positive Like all other star hotels excellent location. Close to the old town, close to the port and train station Reception and check in / out quick and professional. Spacious room & bathroom Big praise for cleaning team. A big 10 for hygiene & cleanliness Underground parking (paying 20 euros per night) Excellent Price/quality: For 3 days & parking: 387 euro - stay during the week Point of attention Some staff members would benefit from a customer friendliness course. Except for the cleaning lady who always walked around with a smile. But as the "slightly older" lady at breakfast not only barked at her other colleagues but made me feel not very welcome. Some Receptionists were more absent than present at the desk or busy on their cell phones. Disappointing breakfast. Is significantly less in quality than we are used to from Starhotels. 1st breakfast via order 2&3 day breakfast buffet with service Fresh fruit salad was definitely not freshly cut on the day Rather go to 1 of the many cafes in the area. At least there you get freshly baked focaccia or sandwiches.

Tante_B0127

It was better in 2017.

Reviewed 2 june, 2021

It's the second time I stay in this hotel. I paid for an offer that included breakfast and a double room. In general the experience was positive, yet far less positive than before: - The breakfast contained very low quality ingredients like scrambled eggs that weren't really eggs but a mix with some flour (I can't identify what it was, imagine an egg porridge), dubious wiener sausages, grade Q ham... you get the idea. My advice is not to pay for breakfast. - Some elements in the room were falling off, like towel hooks. Also, the infrastructure of the restaurant is outdated. - A/C didn't work properly. Appart from that, I could sleep and have showers and have a roof over my head. I think that's the minimum. 3/5, could improve in the future.

Iñigo M

Long city break

Reviewed 13 february, 2020

We been here for 6 nights the hotel is nice quiet and clean ( we had the room on 12 floor) the staff is very friendly even they don’t speak very good English but you can manage to have a discussion.The food we had just breakfast was good but the thing is that is the same food every time at least it can be changed every 2 3 days overall is a good hotel warm easy to access the central area

Ciprian Ovidiu C

Fantastic!

Reviewed 23 december, 2019

What a gorgeous hotel! The foyer is stunning; the rooms were huge(with a great bath!) so warm! It’s right in the centre, with old town a 15 minute walk or minutes on the bus or taxi! The bed was massive...about 8ft wide...and pick your own pillow from the pillow menu. The staff are fantastic... Albert on reception was so attentive and helpful. Nothing was too much trouble. If you’re coming to Genoa stay here... you won’t go wrong!

65Sammycaf