Typical lower end hotel, nothing great.
Reviewed 10 December, 2019
Stayed for three nights over the weekend. The room was clean enough, but the door didn't fully close on its own. The hotel is a but out-dated, but clean enough. Nothing really bad to say, it's just an average hotel.
There were a couple of things that were odd to me; 1. The TV stations were not HD. I mean this is 2019, come on. 2. The Internet was not secured, which is not good. Lastly, the coffee was just bad! I mean the breakfast is pretty standard fair for low end hotel food, but the coffee was poor.
Didn't get the chance to use the pool or other amenities. The staff that I encountered were friendly and the parking area was well lit.
Construction and ceiling falling in
Reviewed 24 April, 2019
We visited this hotel from April 22-25th for a school trip with students. When I booked the rooms I saw there were average reviews and it seemed like a reasonable place to stay that would be accommodating to our high school students. I booked our rooms for 129 a night and was told we would have the double king suites since they did not have any other rooms available at the time which I thought was awesome! We arrive at the hotel and are given our keys. Some students and another teacher stayed on the second floor in their separate rooms which has been a great experience for them. Myself and the female students stayed on the third floor In separate rooms. When arriving on the third floor I notice they are doing construction and remodeling. It smells highly of paint and lacquer but once I was in my room the smell was non existent. I went and asked the front desk about the construction and how long they would be there. They said they would be done the following day. Well that has turned out to be false, they are still doing construction. Honestly I normally don’t gripe about things like this but what topped it all off was that I woke up in the middle of the night during a rainstorm to water leaking from the ceiling. I called the front desk and let them know and told them I would just sleep in the other bed since I was by myself. Upon waking up this morning, there is parts of the Sheetrock falling onto the bed....
I was able to talk with the front desk and get another room and the staff has been accommodating and understanding but why would you open the third floor when you know all of this construction and damage is occurring?!?
Reviewed 8 December, 2017
Very quiet place, amazing beds!! Slept so good I missed breakfast. Spacious room, nice and clean place. The staff is very friendly, especially the front desk people. Close to places to eat, within walking distance. Will definitely stay here again.
Reviewed 12 November, 2017
GOOD: Comfortable pillows and bed
BAD: From the front desk guy (a young man who never took off his headphones) who made excuses about the outside doors that wouldn't open with our room keys and slow computers by telling us the owners of the were cheap and "very mean" and "wouldn't fix stuff" to the dirty bathroom and microwave, desk chair held together with black duct tape (seriously!), and coffee stains running down the white walls in the room, they get a D- for cleanliness and upkeep. The outdoor chairs had bottoms that had partially rotted out and wouldn't be safe to sit in.
RECOMMEND: Stay at the Holiday Inn down the road.
One night stay after the Promise
Reviewed 11 October, 2017
My wife and I spent the weekend in Glen Rose for our 20th Anniversary getaway. We went to the Promise Friday night (which was awesome- see my other review). We stayed the night so we could go to Fossil Rim the next morning (followed by lunch at the Loco Coyote).
The location was perfect- very near The Promise. The lobby of the hotel was clean, but around 85 degrees- much too hot to be comfortable (this was the first week of October- it was cooler outside than it was in the lobby). They put us in a room with a king bed and a jacuzzi tub where another bed would normally be- that was a little odd, but OK. The room was clean and the A/C worked well (much to my wife's dismay since she is always cold!). Wife used the large jacuzzi tub and enjoyed it.
Getting the shower to work was tricky- and we ended up calling the front desk to ask how to get the water diverted to the shower (it turns out, you have to pull down the little ring around where the water comes out of the faucet- something we had never experienced).
Since our room was at the end of the hall on the first floor, it would've been great to use the door at the end of the hall to load/unload. But the exterior card reader wasn't working!
Breakfast was included in the price- but what a disaster. There were lots of people waiting in line for 1 waffle maker. They ran out of eggs and milk. When they finally brought more eggs (scrambled omelet type things), they were hard and I had to cut off a 1/3rd of it to eat the rest. The orange juice was more like orange water- nasty. And the temperature in the lobby where breakfast was served still soared around 85 degrees. There wasn't enough seating. It would've been better to go eat at Sonic across the street!
Overall, it was a mediocre experience from a mediocre hotel. The staff was nice and accommodating, but it was just OK. And it wasn't all that cheap- I paid around $125+ for a Friday night.