Overall Ok stay with just one problem...
Reviewed 10 October, 2021
Stay was overall ok, room was decent and staff were nice when checking in. However, I was in a wheelchair due to a recent accident and when trying to get into the bathroom I found the door was not wide enough to get into. Regardless of it being a handicapped room or not, I feel that all rooms should have wide enough door frames for wheelchairs, etc.
Pretty nice place to stay with dogs. Clean and modern.
Reviewed 25 September, 2021
A nice chain hotel, with good beds and bedding, nice bathroom, nice breakfast, friendly staff (no meaningful covid precautions, though -- everyone unmasked, not attempts at safe distance). Amenities all fine. Our double queen room felt a little smallish, but perfectly adequate, to be sure. Good security. Lots of green space around in every direction for dogs, and Grand Forks is full of amazing public parks to drive to for longer walks and runs. You do need a car to see sights and do errands. But if you had a conference at the Conference Center across the street, this property would be perfect, I think.
My only complaint is that dogs are not allowed on the ground floor, and with covid, we didn't want to use elevators. Also, being an older couple, carrying our stuff in and out of elevators anyway is a nuisance. It would be great to have dog-friendly ground floor rooms.
Horrible, dirty, full of bugs!
Reviewed 7 September, 2021
This was the worst hotel I've ever stayed at. It was run down, dingy, dirty, and full of bugs. Price might be good but it's not worth it, pay a little more to not get eaten alive by bugs. All of the exterior door locks also didn't work, so there's no security.
Charge for a precanceled trip
Reviewed 24 July, 2021
I did not go on this trip. I canceled it 4 days ahead of time and still got charged for it. I am really upset about this entire situation. I called and asked what was going on and they told me they were not responsible it was up to booking.com. Interesting because you cant call them.
Reviewed 25 June, 2021
Francesca was so helpful at the front desk! She never seemed too stressed to help us get the essentials we needed. Very friendly indeed! We will definitely come again and recommend the hotel to others passing through.