Hotel Aranzazu

Starting at

$ 31

TripAdvisor Review

Based on 175 review

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This modern hotel enjoys a wonderful setting in the beautiful historic centre of Guadalajara, just a few steps away from attractions such as the cathedral, the Regional Museum of Guadalajara, the City Museum or the Templo de Nuestra Señora de las Mercedes. Numerous shops, restaurants, bars and enter...

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Property Info

This modern hotel enjoys a wonderful setting in the beautiful historic centre of Guadalajara, just a few steps away from attractions such as the cathedral, the Regional Museum of Guadalajara, the City Museum or the Templo de Nuestra Señora de las Mercedes. Numerous shops, restaurants, bars and entertainment venues are within easy reach. Guests are welcomed in a contemporary style lobby exuding a friendly atmosphere and traditional Mexican hospitality. The comfortable rooms are stylishly appointed and feature air-conditioning and complimentary wireless internet access. Business guests will appr...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    15

  • Very Good

    43

  • Good

    48

  • Reasonable

    27

  • Bad

    42

Travelers profile
  • Business

    40

  • Couples

    24

  • Solo travel

    10

  • Family

    58

  • Friends getaway

    25

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Good location

Reviewed 30 august, 2019

On our way to the hotel, we ended up on a dead end street, and that was because of the construction being done next to the hotel. This is a deterrent, gives the place a dirty look, but the hotel lobby area itself looks a little better. The vehicle entrance can be a pain as you have to turn around in there due to the construction. The hotel staff was nice and courteous with us during check in and during some of the calls downstairs. When we got our room, we struggled so much to open the door, the key card reader must've been bad because it took about 10 or 15 tries to finally get the door open. Days of this made it rather annoying. Inside, the room was really stuffy. We turned the AC on (or lack thereof) and soon realized that it wasn't working. We gave it about an hour to see if it would work, and that was a negative. We called someone in to come and take a look at it and the maintenance guy reset the digital panel and told us to give it about 20 minutes and that it should start cooling down. That never really happened. I am someone who gets hot really easily and this was a nightmare. I had to swap beds with my kiddos because at least they had a slight breeze of air from the "AC" and that helped me a bit. The rooms themselves were decent. Nothing fancy, but everything seemed clean. Our safe box didn't work, my inlaws were staying next door and they also had the same AC issue and their box also didn't work. They ended up having someone come up and replace the batteries, we did the same the following day before going out. Despite having the batteries changed, when you entered the code, it would give you a message that the batteries were low. I don't know if they swapped them with used batteries or what, but the issue would end up coming back sooner than later. The cleaning crew came by while we were gone. That was something that we weren't counting on since they have a door sign that you can hang asking for service. I figured you hang it, they will come, you don't, they won't. Not the case. I can't say for sure it was them, but I ended up missing a traveling cologne that I had just purchased. I didn't notice it until I got to my next destination. And yes, I am one of those people that do a good sweep before checking out, I even check under the bed to see if I'm leaving anything behind and no... it was not left behind. That was disappointing and irritating. Again, not accusing, but it did go missing there. By our fourth day, I was so ready to check out, The AC never really worked and by then, the room had a swampy smell from the AC. I definitely would not stay here again. The staff is great, but the rooms themselves are not worth it, especially when it's warm outside.

david12sc

Semi clean

Reviewed 18 may, 2019

My inlaws have stayed here several times so we decided to stay here during our time in Guadalajara. At first appearance the place is nice... when we arrived to our room the floor did not appear to he moped and there were hairs on the sink counter. It was also very strange that the housekeeper saw us going into our room but tried to enter about 5 mins later, she opened the door with the key and I was standing there. The next day we went down for breakfast and when we came back our door was not shut all of the way (wasn't locked) and I am 100% sure it was fully closed when we left... again the housekeeper was down the hall. My inlaws have always gotten parking included with the rooms... for some reason this time it was not.

ca z

A Nice Hotel With A Wonderful Staff

Reviewed 1 july, 2018

This is really nice hotel in Centro Historico Guadalajara. The staff is great. The manager, Sergio Alfredo makes you feel welcomed and strives to serve the guests. Prices are very reasonable. We enjoyed our stay very much.

sashroch

Leak in bathroom

Reviewed 20 june, 2018

Have a bad leak in the Bathroom. I call the dest and they just hung up on me and didn't call back. Room is small Outdated, ugly Hard toget to. Had to carry my own bags Smells bad You do not want to stay here

E3653NKandrewd

Worth the price per night

Reviewed 30 august, 2017

This hotel is nice. They are building a passenger train station on the side, so that's a little pain to get around. But well worth the money to stay If you can, get the breakfast included in the nightly stay if you can, worth that too!!

J2522VRfranciscom