Very small but well equipped room for the price.
Reviewed 18 November, 2015
I made the reservation because of the very low price and after reading reviews I reluctantly stayed in this hotel since dirty towels and cockroaches were mentioned. The truth is it's not a 4-star hotel, it's a 2 or 3 star, when the hotel was called I was asked to know it myself. I did so last week and I was surprised that for the price of a motel (maybe it was a limited offer) I had 24 hours of stance downtown, hot water, a 27" or so flat-screen TV with cable, free Wi-Fi ok to surf, ceiling fan and air conditioner. In reference to the towels, they were not dirty, just stained. The room was small but my experience was comfortable without broken services. Only thing I would have liked is to have a couple of glasses and a bottle of water but then again for the cost of the night that's not something to demand.
For the weekend...
Reviewed 19 May, 2014
Location: Pretty good location, in the downtown area, so, very close to the attractions in the area.
Rooms: They are really simple, i mean, the room that i booked was a single standar room and it had 1 twin bed, a desk, a tv and a somehow-closet. The bathroom is very small and the water in the shower is either hot or cold, there's no way to make it warm or so.
Oh and there was something that REALLY got on my nerves...the bed is made of wood so everytime you move it will squeek!
Restaurant:: I really didn't even see it so i don't have an opinion on that nor room service, which i think doesn't exists.
Service: It was good, the room was ready when i got there and they can save your luggae on your check out day in case you have a late flight and want to hang out in the city while you wait, they don't charge for that FYI...
Cons: The cab service that they feature within the hotel is 1. SLOW 2. SUPER overpriced so might wanna reconsider using that service...
Reviewed 2 February, 2013
the taxi driver took us to a couple of cheaper hotels which were very dingy. This one was ok, but nothing more...definitely not 4 star...a mexican 3 star.
there have got to be better hotels than this near the centre, but we weren't staying that long and didn't have the energy to change hotels.
all in all, regular in all aspects, though location was good.
Reviewed 12 April, 2012
We had a great experience. It actually is the 5th time we come into this hotel. The rooms are the biggest rooms, but small enough for a queen size bed, table and be able to walk around the bed to the bathroom. It is decent if you are only looking for a place to sleep. To stay in your room, uh not so appealing. We also had a vehicle which there was parking, parking lot was not that great. You do have to be careful when moving around in the parking lot. It is not a drive in at all time parking lot rather you have to let them know upstairs everytime you go in.
Very bad service and dirty place!
Reviewed 1 November, 2011
I went to GDL for business trip, I stay in this hotel because 4 stars, is dirty and the service at the desktop was bad, the lady was angry all the time, the only people who speaks English is who carry on the bags, good breakfast and good service at the restaurant. I had a problem: I went to visit my client and I arrived 1 hour late, the lady at the desktop told to my assistant that we have to pay an extra nite per room (840 MXP) just because we were late one hour, I asked for the manager and they take us with a fat guy in an smelly office (cigarrete) and he told us that he is Spanish so he learned castellano and he don't have to speak English and he was not available to negotiate the extra night just because in that hotel is like that, in a very rude mode. I asked for invoice and the lady did not give us anything. BTW dirty hotel with grey towels.