Best Western Plus Tempe By The Mall

Starting at

$ 167

TripAdvisor Review

Based on 1052 review

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Welcome to Best Western Plus Tempe by the Mall! Located in Tempe, Arizona, our property has everything guests need for a relaxing stay, including free 24-hour airport shuttle services. This is a courtesy shuttle and is based on availability. A free hot breakfast greets guests daily and features hot ...

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Property Info

Welcome to Best Western Plus Tempe by the Mall! Located in Tempe, Arizona, our property has everything guests need for a relaxing stay, including free 24-hour airport shuttle services. This is a courtesy shuttle and is based on availability. A free hot breakfast greets guests daily and features hot waffles, favorite fruits and pastries, a cereal bar and yogurt selection. Cold juice and 100% Arabica coffee complete the meal. The location of our Tempe hotel, near shopping, the freeway and Phoenix Sky Harbor International Airport, makes us a popular choice for leisure or business travelers. The s...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
Outdoor Pool
several
Elevator
Reception services
Luggage storage
Business Facilities / Facilities
Business Center
The establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryWheelchair access - noEmployees wear personal protective equipmentIndividually packaged meals available for breakfast24 hour receptionFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesCoffee / tea in common areasThe use of a mask is mandatory in the establishmentIn-room accessibilityIlluminated path to the entranceMultilingual teamQuick checkoutShower room adapted for wheelchairsWheelchair accessible bathroomTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wirelePamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. This motel also features barbecue grills and a vending machiTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, Take advantage of recreation opportunities including a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access and discounted use of a nearby fitnBusiness center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    438

  • Very Good

    322

  • Good

    134

  • Reasonable

    65

  • Bad

    93

Travelers profile
  • Business

    238

  • Couples

    278

  • Solo travel

    92

  • Family

    316

  • Friends getaway

    85

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Ok for one or two nights!

Reviewed 7 december, 2020

Rooms are very basic. I hate hotels that keep their coffee pots in the nasty bathrooms😰. Associates were nice. Right across the street is a nice mall. Good area for travel. There was a lady who looked homeless trying to book a room when I arrived, she had no ID so there was an issue. She had NO mask with COVID raging and she was just going on and on. Why they didn't make her put a mask on is beyond me! Smh.

990catd

Maybe it was Covid related

Reviewed 21 july, 2020

So, checkin/out was okay. The staff was all good and were doing what they can with the limits they had. The issue is the cleanliness of the hotel. There was a full roll of toilet paper under the bed along with other trash like candy, wrappers, paper etc. There was black mold in the bathtub, around one of the soap dispensers (there were supposed to be 3 dispensers, but one seemed to be missing) and some more mold on the wall. Speaking of soap dispensers, they were empty. The pool was cloudy, had an unclean smell, maybe it was excessive chlorine or something, but we could not wash off the chemical or scum that was on the skin and hair after. We got locked out of our rooms. The keys would not work. Fortunately, front desk and maintenance were able to get us in our room while the issue was resolved. I think that, due to Covid, housekeeping was limited to a certain amount of days which may explain why the room was not really clean. More like spot cleaned. Hopefully more time will be taken in the cleanliness of the rooms and pool...

vallondaniels

Nice View

Reviewed 29 june, 2020

Outer area and lobby looked great. The computer/printer area was helpful. Everything was great. ICE machine were not working except for the 1st floor. The noise level each night from the adjacent rooms was constant throughtout the night even though there was different guest staying there. Upon going to my room for the first time, my door was open. Upon returning from being out and after maid service my room was open. (Door was not completely shut when allowed to shut by itself.)

SemperFiKindofGuy

Disgusting...

Reviewed 13 june, 2020

I have been to many Best Westerns.. this by far was the worst one I have ever been too.. First thing I saw was the closet door was broken, so I called to let the front know... It sounded like it has been like that for a while.. hair and blood stains on the sheets, drain did not actually drain in both the sink and shower.. hair all over.. It was pretty nasty and made me feel very uncomfortable to have an uncleaned room with COVID-19.. Usually Best Western meets a high standard.. staff was very nice and that’s why it’s ranked a two not a one...

Aaron P

Always a pleasant stay

Reviewed 15 may, 2020

This is a great location to Arizona mills and not too far from places you want to go. I've stayed here many times and will continue to because it's a great price, location and the staff is always friendly and helpful.

Byron M