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TripAdvisor Review
Based on 3 review
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Property Location With a stay at El Viejo Zaguan, you'll be centrally located in Guanajuato, steps from Regional Museum of Guanajuato Alhondiga and within a 5-minute walk of La Paz Square. This hotel is 0.5 mi (0.8 km) from Alley of the Kiss and 0.5 mi (0.8 km) from Hidalgo Market. Distances are d...
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Check-out ends at: 11:00
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Excellent
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Very Good
1
Good
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Reasonable
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Bad
1
Business
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1
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Reviewed 24 October, 2019
Sorry, but El Viejo Zaguan hotel is a total fraud. We decided to pay the 7,194 Pesos for 3 nights because on the picture the room looked somehow nice and we were aware that for the Cervantino Festival in Guanajuato all the hotels are a little more expensive. But we never expected a dirty box-room with no door handle, but with cockroaches. Supposedly it should be a big room and you hardly could get around the beds. Supposedly it should have a sofa but there was nothing there. Supposedly it had a safe for a laptop and it was only a very little box. The room had only one visible socket and supposedly it had a closed, but there were only a few scruffy shelf's you normally may have in a barn. The bathroom had only a little window directly to the reception desk; therefore, you could not even go to the toilet in the morning without feeling embarrassed and if that is not enough, sitting on the toilet you could be seen from the room even with the broken door closed. If you moved sitting on the toilet you tipped over because of the broken toilet seat. Supposedly it had toiletry articles but the only thing it had was a very bad liquid soap that didn’t produce any foam. You could not shower properly because the shower-head was al clogged. They never provided the full number of towels or foot mats when they supposedly cleaned the room. They never changed the bed-linens. Definitely this place is not worth more than a few Pesos a night.
franciscojjj
Reviewed 9 January, 2019
The location is great, the owners are truly very nice and helpful people, but an honest review is also due. The place is attached to a cafe which works at really strange hours, 11am-2pm and then 5-8pm. During that time guests are welcome to free coffee/tea. Since the cafe and the reception work as a unit, there is barely anybody in attendance at this property for most of the day and the entire night. Anyway, our room was really clean but very small, with one of the smallest bathrooms imaginable and no place to put your suitcases. The doors were poorly isolated from the outside. The shower was truly miserable, really not much water in it. Enjoy the location, it is a walking distance to everywhere. Guanajuato is a gem.
Witoldzio
Reviewed 19 November, 2019
Si llegas en carro es muy difícil encontrar un parqueadero cerca. Y la ciudad es llena de túneles y recovecos entonces uno se pierde. El hostal está bien ubicado y ese es el punto a favor. Sin embargo, las habitaciones son pequeñas y sin ventilación. La decoración es regular. Nos dio alergia. El personal es muy amable y da información útil para conocer Guanajuato.
linavaes