Hotel ibis Guarulhos

TripAdvisor Review

Based on 2955 review

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The great location of the ibis Guarulhos city center is perfect for travelers to the area who need to stay close to the airport.The rooms are equipped with comfortable sweet bed, air conditioning, free Wi-Fi and workbench. Work The ibis Guarulhos also offers a 24-hour bar, a restaurant open for lunc...

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Availability

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Quarto padrão com 1 cama casal

Functional and comfortable, ideal for working or relaxing, the ibis room has everything you need: a cozy Queen size bed, a large work bench,...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 11 years

Immediate booking

Quarto padrão com 2 camas solteiro

Functional and comfortable, perfect for working or relaxing, the ibis room has everything you need: 2 cozy beds, a large workbench, Internet...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 11 years

Immediate booking

Property Info

The great location of the ibis Guarulhos city center is perfect for travelers to the area who need to stay close to the airport.The rooms are equipped with comfortable sweet bed, air conditioning, free Wi-Fi and workbench. Work The ibis Guarulhos also offers a 24-hour bar, a restaurant open for lunch and dinner, and a delicious breakfast option.

Check-in starts at: 12:00

Check-out ends at: 12:00

Property Amenities

Accepts major credit cards
Reception services
24 hour reception
Transport options
Paid garageParking
Food & Beverage
Pubrestaurant
Business Facilities / Facilities
Meeting RoomsBusiness Center
Cleaning / Laundry Services
Daily maid service

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    491

  • Very Good

    1304

  • Good

    815

  • Reasonable

    225

  • Bad

    120

Travelers profile
  • Business

    834

  • Couples

    763

  • Solo travel

    366

  • Family

    682

  • Friends getaway

    210

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Reliable Ibis quaity but they don't listen to customer's complaints

Reviewed 14 november, 2021

there is no black pepper inthe restaurant. This hotel has a lot of international travellers and claims to have an international restaurant but there is no pepper not even sachets and not even available on request.

Rick B

Easy and quick transportation to and from GRU airport.

Reviewed 16 january, 2021

This is an average IBIS hotel very good for a night rest specially if you are arriving/departing at/from São Paulo International Airport (GRU). And if you have some extra time it is ok to walk to nearby restaurants and cafes. I felt comfortable about sanitary conditions during my show stay,

TheReliant1000

Ibis Guarulhos

Reviewed 17 june, 2020

Because Covid-19 the room should have been i sterilized, with a sign that indicates that. Aldo every room should have a kit with alcohol in a gel, sterilized tissues, so in case of tehguest want to do a extra cleaning. The Frigobar should at least have water, so don't need to go around to pick up some.

otavio_santiago

Good Hotel, Questionable Policies

Reviewed 2 january, 2020

There are two very distinctive sides to my review here. The hotel itself was nice, the rooms were good and clean, breakfast and amenities were good, and location and value were great. My negative feedback comes from their policies/enforcement of their policies from their front desk workers. My wife and I arrived at the hotel at 9 PM or so after a 9+ hour flight, plus immigration, etc. at the airport, so a 12+ hour travel day, we were tired. We went to check in and were asked for our passports. I (who booked the room) presented mine and my wife gave them her ID since her passport was at her parents house in Brazil. The front desk worker stated that she needed her passport to be able to check into the room. I mentioned that I booked the room, and she had my passport, so I didn't understand what the issue was. She eventually gave me the key to the room, but said that my own wife could not go up to the room with me until she had a copy of her passport!?! I then noticed a sign behind the front desk that basically mentioned certain illegal activities not being allowed at the hotel. At the end, that is exactly what they treated my wife like, a working girl, not a valued customer. We have traveled ALL over the world, including other places in Brazil and we have NEVER been required for our passports at check in to ANY hotel. Very disappointed in this situation and will not be returning to the Ibis because of it.

Uncbears21

Reliable for an Airport Stay

Reviewed 30 december, 2019

Only stayed for a night in between flights. Rooms are pretty standard throughout the Ibis brand, clean, comfortable and great for a short stay to sleep. For a smallish room there was lots of storage space. The shuttle needs to run a little more often, as we waited an hour, however the big bus did feel excessive for only 2 people, and took a while to get through the chaotic traffic of Sao Paulo. Great priced room for a flight connection, would stay again.

TravelAgentStacey