Comfortable, quiet and relaxing
Reviewed 14 October, 2021
This was a our 2nd stay at AmericInn and like the first time we were very pleased with the property, the room, and the staff. This was part of a recreated trip we had done a couple of years ago, and location and ability to get around to places from here makes it a perfect location.
The nicest motel we stayed at on our 2 week trip in Idaho
Reviewed 3 October, 2021
AmericInn in Hailey was a very nice place to stay. It's kind of at the edge of town which we prefer, and it's set back a little off the highway so it is very quiet. Staff was friendly and helpful, the room clean, and the bed comfortable. The only slightest fault I had there was breakfast. If you don't get downstairs for breakfast early enough, all the sausage biscuits are gone; and those breakfast burritos, well there was always an abundance of them left, and for good reason. We would definitely stay there again.
Reviewed 20 September, 2021
Young girl was very impersonal upon check in. Our first floor room, 104 had
the smell of wet dog as soon as we opened the door. Went to open the window but had to kill several bugs first.
After opening it several more found their way in despite having a good fitting screen. Thought maybe an upper floor room away from the bushes in front of the window would help. Went to the front desk to tell her about the bug issue and asked if an upper room was available. She said all the upper rooms were only for pilots. Didn't realize Hailey had so many pilots to fill two full floors of this one of several hotels in town. She also said with her uncaring attitude that she didn't think and upper floor would help with all the bugs in Idaho. We had to gat a bottle of Febreze fabric freshener to spray the carpet and the air conditioner filters. We have stayed at Wyndham properties before with all good experiences. Will rethink staying at a Wyndham property now. 1/2 star.
Very nice and clean room
Reviewed 2 August, 2021
My wife and I stayed here for 3 nights this past 7 days. Room was nice and clean. We were on the 2nd floor and was very easily accessible from the elevator. The hot breakfast includes either a sausage, egg and biscuit sandwich or a Canadian bacon, egg and English muffin sandwich. You also have a choice of cold cereal, hard boiled eggs, toast, bagels, fresh fruit, juice, waffles, and coffee. Breakfast is from 7-10 each morning. We would definitely stay here again. Place is nice and quiet. The hotel staff does NOT clean your room on a daily basis due to covid-19. We were totally OK with that. Just an FYI. If you needed extra towels, etc. - just ask at the front desk.
Disorganized! Needs some attention!
Reviewed 21 July, 2021
This was the first time we stayed here. Normally we stay at a Best Western but we were able to get cheaper room here.
Jacuzzi suites and a jacuzzi that fills quickly.
Plenty of hot water
Powerful shower head
*Issues that need attention. A lot of disorganization going on!
-Fan in bathroom is falling off the ceiling.
-Jets in the tub-Only 2 of the 6 jets work properly.
-Toilet seat- Needs a new one
-Room not cleaned by house keeping. Went to front desk that event about the problem. Front desk told us we should have requested room service that morning before we left. However, they do not give you an information flyer when you check in. And there’s not a 3 ring binder/information in your room about housekeeping, pool, hot tub, breakfast times, pet area, local nearby restaurants etc.
-Front desk staff need to be trained in customer service! The front desk girl was no help to other guests requesting local nearby restaurants. Told the guest to drive to sun valley for upscale dining because there was really nothing available in Hailey.?
-Only 1 luggage cart for the entire hotel!
-We called the front desk multiple times with questions (questions that could of simply answered if there was an information binder in our room) and never could get anyone to answer.
-Our king mattress was very hard. If you have back problems you might want to look for another hotel.
-The sheets in the bed are very rough. Feels like sandpaper.
-Exit side door (by the pet area) key cards don’t work to get back in