Hotel Mercure Hanoi La Gare

Starting at

$ 46

TripAdvisor Review

Based on 1332 review

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At the Mercure Hanoi La Gare, you can enjoy all that Hanoi has to offer from the comfort of our 4-star hotel. Conveniently located a 10 minute walk away from the Old Quarter, the hotel is in close proximity to a lot of major historical sites in Hanoi - 5 minutes to a shopping centre and ICE Exhibiti...

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Property Info

At the Mercure Hanoi La Gare, you can enjoy all that Hanoi has to offer from the comfort of our 4-star hotel. Conveniently located a 10 minute walk away from the Old Quarter, the hotel is in close proximity to a lot of major historical sites in Hanoi - 5 minutes to a shopping centre and ICE Exhibition Centre, 10 minute walk to the Temple of Literature, 15 minutes to Hoan Kiem Lake, and more. We're also located 200 metres from the Hanoi Railway Station.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting RoomsBusiness Center
several
Elevator
Reception services
ConciergeLuggage storage
No cribs / beds for children availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningEssential workers only: NOIndividually packed meals availableHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequently24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Coffee / tea in common areasAirport shuttle (surcharge)Smoking areasIn-room accessibilityBabysitting or childcare (surcharge)Support for excursions / ticket purchaseMultilingual teamBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge servicePamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Spend the day on the slopes, or enjoy other recreational amenities, which include ski-in/ski-out access. This aparthotel also features complimentary wireless Internet access and tour/ticket assistanceTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features a television in a common area, tour/ticket assistance, Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge servicesrestaurant

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    538

  • Very Good

    612

  • Good

    150

  • Reasonable

    24

  • Bad

    8

Travelers profile
  • Business

    281

  • Couples

    511

  • Solo travel

    137

  • Family

    173

  • Friends getaway

    152

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

It's worth for my return Hanoi visit.

Reviewed 17 april, 2021

I chose the hotel by its Accor brand and the central location of the hotel. From the reception to the housekeeping room attendant, restaurant service employees; they are all well-trained about the products and services of the hotel. The traditional pho (beef noodle) and the breakfast buffet at The Brasserie-Le Pavillon restaurant was delicious, up to hi-end quality food and beverages. Thank you and I wish to come back here next trip.

719hi_un

Excellent experience at Mercure Hanoi

Reviewed 14 january, 2021

- Consistent service and communication. - The hotel was clean and nice. - Staff were extremely professional, friendly and helpful. - A very good central location to explore Hanoi from. Highly recommended and would stay again.

JamesPTN

Trip with disappointment

Reviewed 15 november, 2020

When I checked in my room and tried to shower, I found a used toothbrush in a box with bathroom amenity. I even have a picture to proof that. That is quit discusting. I hope this won't happen again!!!

tomoyokozawa

Worst experience I had in Hanoi

Reviewed 4 november, 2020

My staff effacuted and stuck on the lobby because not able to understand there is a mistake of booking in middle of long stay reservation. Incredible service... Not at Accor group level for sure. No excuses and no try to understand. This hotel must have too much customers to have such behavior and just apply "rules". Food is just acceptable for an hotel supposed at this level. Staff try to do their best.... Putty bcs rooms are cosy even small Can find much better anywhere else I resigned my Accor card...😄

denismY1689ZF

Warm and cozy

Reviewed 15 october, 2020

Here in Mercure La Gare I received excellent services from Ms Thuong and team. The room was very clean, the corner room gives you natural lighting in day time. A sofa for u to relax, and the desk is perfect for dealing with email and business paper work. The only tiny cons is the soundproof of the room was not so good, but acceptable. I didn't have breakfast but the quality of drinks was wonderful. The hotel has a roadside balcony on the ground floor where u can enjoy a cup of coffee and experience bustle and hustle of the beautiful Hanoi!

jwang43