Courtyard Hannover Maschsee
Starting at
$ 144
More details
Property Info
Check-out ends at: 11:00
Arthur-Menge-Ufer 3, 30169 Hannover, Germany - Hanover, Lower Saxony - Germany - 30169
Property Amenities
Check-out ends at: 11:00
Guest rating
TripAdvisor
Travelers rating
Excellent
159
Very Good
206
Good
77
Reasonable
14
Bad
5
Travelers profile
Business
212
Couples
126
Solo travel
33
Family
46
Friends getaway
27
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Dated and in need of a lot of TLC
Reviewed 29 october, 2021
Exterior appearance is dated. Only when I was in room noticed I had been “charged” an EXTRA 50€ per night on the credit card which they described to me as being on an EU initiative. I do not like this practice happening WITHOUT MY CONSENT and that it was not even explained to me at Check in. Had to go downstairs to get TV remote replaced only to go back down later that night because that one was not working either. (btw remote in Hamburg was individually wrapped – here it came with a small pack of hygienic wraps – so much for Covid cleaning). Duty Receptionist/Manager came up and made me feel inferior because it worked for her. Then there is the safe that works when it wants to. I didn’t bother mentioning that for fear of being told off again. Internet – only allowed two of my three devices and it had to be reconfigured every day of my stay. Staying in the Hamburg Courtyard I had none of these problems. Good large room with my lake view being excellent (despite the torn mosquito netting on the opening window). (I fully appreciate requests cannot always be met but the hotel was not full and they consider 3rd of 5 floors as high). Furniture and carpeting very dated. The electric switches had a mind of their own. Excellent bathroom very hot water, good towels. Bed very comfortable with very good assortment of pillows. Easy chair and table NOT good for working on (unlike Hamburg). Clearly resting on its laurels with proximity of Arena next door and the lakeside location. Personally I would not recommend this hotel purely on the basis that it seems to be living in the past. It needs a lot of care and money spending on it. Apparently this is a “franchise” hotel – it creates a bad impression of what Courtyard can do (see my Hamburg review).
Eric B
Very Good Hotel
Reviewed 2 july, 2021
The Courtyard am Maschsee is a super hotel. I was there for a few days on business trip. The check in was easy and fast. The staff there was friendly and could help me with my questions. The room itself was also very nice. I had a view of the lake. The room was great and modern and had everything you need. It was also tidy and clean. Housekeeping also came every day. The breakfast was very tasty. For a breakfast in corona times this was siper implemented. Service at the table and a super buffet speak for themselves here. The service there was also very friendly. The room service was also totally fine and the food there delicious. (See restaurant report). The location of the hotel is of course outstanding. Very beautifully located on the lake. You can go for a walk and is also quickly in the city center. This is a great place to stay. From a price point of view, we are here in the middle level.
958travelr
Very nice, with service potential
Reviewed 23 september, 2020
Service - 4* Cleanliness - 5 Rooms (updated :-) - 5 Value - 5 The staff is extremely friendly and the views of the lake are incredible. This is a great hotel if you need to get work done or go to the festival or soccer. * we had a hard time checking in and the company who booked the rooms is called Artist Travel Service - and they hotel checked us as - guess what - Artist as the first name - and Travel as a surname. Took 30 mins to check in - something one does not need after a five-hour drive. Get your stuff together and it will be five stars next time.
GuidoKarp
Avoiding this place the next time I’m in town
Reviewed 27 december, 2019
Quite baffled by the positive reviews of this hotel, to be honest about it. I’ve compared the aesthetics of the rooms to my grandmother’s style. What’s worse is the front desk staffs’ attitude. There was problem with the locking mechanism in my room door, which was only discovered 3 days into my stay. Upon notifying the front desk, the lady could not have been more aloof and indifferent about my concern. This wasn’t my only encounter with unfriendly staff, but suffice to say, the ladies at the front could not be bothered. I come to Hannover about 4x a year, and chose to stay at this establishment to chase Marriott status and for the proximity to my work venue; this was my first and last time here. There are far better options in the city.
ls_is_outofoffice
Spacious rooms
Reviewed 8 december, 2019
Very generous layout and good use of space. It’s a convention hotel with a nice location near Maschsee. Stayed only for 2 night and did not have the chance to explore more of its offering. Slept well.
Jlm1983