Mount Aire Motel

A stranded motorists driving through Harlan County broke down on her way to Georgia. I collaborated with the Harlan United Methodist Church Pastor to get a room for these two travelers. It was a bit complicated. I paid half over the phone, he paid half over the phone and it was late in the evening. I appreciated their willingness to work through the circumstances and our two travelers did get a room. They were pet friendly with a $10. Extra charge. The Airy is a nice clean property located one block off the highway by Rax’s, Wendy’s, Papa John’s and a local drive in too.

Due to other reviews I was leary about staying here. My family had to come for a funeral so no time to plan or save. It was the best choice! Everyone was so nice and the house keeper was really sweet. We had more family come that we needed an extra room for and they not only had no problems with that but also put them next door. The next blessing was being pet friendly (their fur babies were not expected). I've been to a lot of chain hotels/motels for kids sports and this one has the best water pressure I've ever seen. I didn't see any of the trash/paraphernalia that others mentioned and it wasn't loud at all. Yes, on the inside it's a little dated but it's Harlen. This isn't a travel destination. I was thrilled to not have to drive for 30 minutes or more to get from a bed to Harlen and it was easy on the pockets. It's also walkable to gas stations and fast food. My daughter is planning on visiting family again and will be booking here as will I on my next visit. Thank you guys so much for making a sad experience so comfortable for us!

Front desk attendants very friendly. Treated you like friends. Room inside don't look. No soap in room. Carpets dirty. Paint coming off bathtub, sheets stained. Food from previous guest left in fridge. I always strip the beds before leaving a room to help housekeeping. 2 beds in room. Took off fitted sheet under it was a small pad under it was what looked like food, dirt. I was not sure. Just know it wasn't bugs. Showed front desk attendant. She apologized said she would let manager know. The outside was very appealing to the eye.

I would like to say that the front desk person wasnt the best, but I was really impressed by the housekeeper's. The room was always very clea . I made it a point to ask the young lady her name.....Sharon. I stay in lots of motels for business, and even though this one may be a little less upscale, I was pleased with my stay. First and foremost thing is cleanliness, and this one was definitely that.

Stayed on back row. Room falling apart. Holes in blanket. Wallpaper peeling, Windows permanently fogged. Fixtures coming out of wall. Sink rusted through. Opening to outside around AC unit. Don't believe talk of updates. Don't go by the photos on the site. Don't go by the exterior. Make them show you room first. A REALLY, REALLY CRAPPY PLACE. You'd rather stay in the Bates Motel. Glad to leave.