TripAdvisor Rating
Based on 1544 reviews
See allThis boutique hotel is located at the busy intersection between the Paseo del Prado and Calle Dragones. This elegant establishment lies just across the road from Havana's Fraternity Park, close to the Capitol building. A wonderful beach is a mere 150 m away and a diversity of bars,...
More about the hotel
Relaxing
Probably the best hotel in Havana, the entrance to the old town, the location is very good, the breakfast is good, there are six or seven kinds of juice, House Staff are generally moody and unhelpful, The rooms are big, the food is fantastic and the rooftop pool has great views of Havana. Definitely stay here again
Escaping from the heat!
I was visitng Havana August 2019 on a very hot day. Experienced some street food but to get out of the heat. I went to the Saratoga resaurant for a nice Capuccino in the ariconditioning. It was fantastic so I had another but when I paid the bill it was 4.50 each CUC..lol. Next time I will do my due dilligence and find places to go before the trip.
Overrated
Stayed because my guidebook spoke highly of it. My feedback is that the facility is beautiful and the rooftop is great. The problem is the service. The doorman was sporadic and the poolside service was spotty. Breakfast was fantastic. The bar had no mint for mojitos, which are the most standard drink in Havana! Would not stay there again.
Amazing team
My friend and myself would like to say an massive thank you to Dayan Castro who was absolutely amazing during our stay. He is the friendliest, nicest waiter we have ever met. His customer service skills were superb. Thank you Dayan and your team to made our Cuban trip so memorable. I’m quite sure we will be back soon. Keep up the good work. 🙃
Highly recommended
I went the last weekend with a friend and we really liked the atmosphere in the Mezzanine Bar with the music and songs that made us remember old times. We appreciated the change and the new atmosphere, the attention of the very attentive salesmen and we enjoyed first class cocktails.