Based on 445 review
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5 miles from Tewkesbury Town Centre. Cheltenham Racecourse - 16 miles. Malvern Three Counties Showground Events. Tewkesbury Abbey Historic Site. Ashchurch Train Station 5 miles. Pets Accepted - 10 GBP Charge Per Pet Per Stay Maximum 3 pets per room 10 pounds per pet per night. Pets only allowed in ground floor rooms. Please book in advance with hotel to avoid disappointment.
Check-out ends at: 11:00
Rude, aggressive staff and disgusting, filthy hotel
Reviewed 3 december, 2021
I came here in August as part of a business booking, we were working at a nearby festival. I was told by my manager that I had my own room, but when I checked in, was told I was sharing a room with somebody I've never met. I rang my boss to confirm and she told me she had email confirmation that I had my own room. When I went to speak to the receptionist, I spoke to a lady called Andrea who absolutely refused to listen to me. She wouldn't have the conversation and seemed extremely offended that I was saying there was confusion. I rang my boss who was om loud speaker to try and explain to Andrea but again, she would not listen and told me I needed to wait for Marrianne to come off her break. I waited for 10 minutes and then asked to speak to Marrianne. When she came, I explained that there was email confirmation that I had my own room but she wouldn't even let me finish my sentence, she started screaming at me and telling me she is not wrong and there are no spare rooms. When I tried explaining where the confusion had happened, she told me I needed to go away and calm down, and I can assure you I was speaking very calmly and politely. She then proceeded to shout at me and tell other customers that I'd been sent to calm down, I was absolutely mortified because I hadn't once raised my voice, and I actually recorded the whole incident because I was in complete shock. About 20 minutes later, Marrianne rang my boss and then she realised she was wrong, and I did have my own room booked. When I returned, she apologised and offered me a KitKat because she could see I was visibly distressed by the way she had spoken to me. Andrea did not attempt to apologise for her appalling attitude. I was finally given a key to my room at midnight. Checked into a filthy room with mouldy bathroom, mould coming out of the tap. The kettle was filled with orange gunk and the mattress had springs sticking out of it. I was far too scared to go and tell them about the state of the room because I knew how aggressive their response would be. The whole experience was abusive and slightly traumatic. In a nutshell, it is cheap but you still get much less than you pay for. Absolutely never again, I have never known any staff to be as rude as they were, they should not be allowed to run a hotel or in fact any business at all involving face to face interaction with another human being.
Awesome budget hotel with great staff.
Reviewed 21 november, 2021
Great budget hotel. Stayed here from the 19th to 21st of November. Ok some of it is a bit run down, so what all I want is a base to lay my head down and to wash at the end of the day. This ticks those boxes perfectly. Dog friendly hotel too. Special mention should be made to Marianne who welcomed us to the hotel. She was extremely professional, polite and informative. Made our stay that little bit more special.
My stay at stretchable services
Reviewed 18 november, 2021
This is in a poor state of repair and needs a total refurbishment of the rooms the first room they gave me the toilet did not flush properly so was moved to the second the heating was not on and was offered a second heater the bathroom had black tiles and the shower was a dribble the wood surround was rooting holes in the arm of the sofa black marks on the carpet
Reviewed 15 november, 2021
Spotless, okay yes its basic but for the price who can complain, its clean, welcoming and the staff can't do enough for you. Was only here for 2nights but couldve easily stayed longer!! Would 100% recommend!!
Excellent Stay at Days in By Wyndham
Reviewed 27 october, 2021
Upon arrival we were greeted very warmly by Marianne who went above and beyond to help us during our stay. All the staff were friendly and helpful. The rooms were clean and the shower was amazingly powerful and there were plenty hand sanitizing stations around the hotel.. Dogs are allowed which was a bonus for us. We would definitely recommend this hotel.