The Westin Hilton Head Island Resort & Spa

Starting at

$ 376

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TripAdvisor Review

Based on 2376 review

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Perched on Hilton Head Island's famous white sand beaches and nestled amidst swaying palmetto trees, The Westin Hilton Head Island Resort & Spa offers travelers a lush tropical oasis. Enjoy the array of inspired amenities available at our Hilton Head Island resort, including private access to miles ...

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Property Info

Perched on Hilton Head Island's famous white sand beaches and nestled amidst swaying palmetto trees, The Westin Hilton Head Island Resort & Spa offers travelers a lush tropical oasis. Enjoy the array of inspired amenities available at our Hilton Head Island resort, including private access to miles of pristine beaches, three beautiful swimming pools and four on-site restaurants. Children will love spending time at the Westin Family Kids Club, while you can escape to the Heavenly Spa by Westin™ for a rejuvenating massage. We also offer hotel guests access to the adjacent Port Royal Golf & Racqu...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1272

  • Very Good

    592

  • Good

    284

  • Reasonable

    121

  • Bad

    107

Travelers profile
  • Business

    298

  • Couples

    752

  • Solo travel

    51

  • Family

    806

  • Friends getaway

    141

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Review of Carolina Grill Restaurant

Reviewed 29 november, 2021

The food and service at the Carolina Grill restaurant was excellent. We visited off-season, so it was not very busy. Our server, Caroline, was very attentive (not over bearing) and made several suggestions. She was very knowledgeable. Food was very good and showcased the local food sources. Wine list was ample and featured local wineries.

ronaldjD3166UV

Stellar Service!

Reviewed 21 november, 2021

Seriously stellar service at this resort! Everyone on staff is so welcoming and friendly, and they really go out of their way to help with anything you need. The Carolina Room servers really give a stand out dining experience, and the view 32 bartenders make great drinks! Also an extra shout out to Lester who is just fantastic! Couldn’t be happier with our stay here!

216kael

Mixed review

Reviewed 21 november, 2021

Nice resort but not the best experience, I have stayed at this resort many times and although the hotel is beautiful the night auditor is extremely rude and very unprofessional (not what Marriott stands for) this was not my first run in with this very unpleasant women. My room was not very clean this trip, a smell of urine and dirty walls. Bathtub has mold in it and sand on bathroom floor! I called down this morning to be transferred to the restaurant to order breakfast and the same night staff was so rude and hung up on me! I was on the third floor the smell of smoke was so bad I did have to call and report it. I think there was a party or something. I spoke with the Cassy? I believe and she was so sweet and so helpful. My balcony was chipping paint and stains in my bedsheets. Again I have stayed many times this was the first time having a dirty run down room this was not standard. However this is the third time dealing with this rude staff member. On a positive note: most staff are more than welcoming and super helpful, the resort itself is breathtaking and love the private beach. The food is outstanding and the staff make you feel so welcomed. I would give the restaurants a solid 10. The pool area is soo beautiful and very well kept.

Companion805423

Amazing hotel!

Reviewed 15 november, 2021

Beautiful resort and wonderful staff. Worked with one of the managers Nicole who was amazing and helped us with all of our needs. Wonderful ocean views and comfortable rooms for an all around relaxing stay.

892baileyb

Was expecting more

Reviewed 15 november, 2021

We just left there today. I had booked a “Deluxe Oceanview King” room with points plus a couple hundred dollars. I chose this resort for its location and golf, and it was pet friendly. The “Deluxe Oceanview” should be called “partial ocean view” to give a more accurate description. I would have inquired about a complimentary upgrade had I known. The upsides: superb location right on the beach, and the beach was gorgeous and clean with hard packed sand that made waking on the beach with the dogs easy; all the staff were very friendly and helpful; View 32 was a nice place to chill with a cocktail and we enjoyed lounging in the hot tub; very pet friendly. Downsides: the view could have been better, but wasn’t bad just misleading in the description; the food on property was just OK (a step above fast food); though the hotel has a “dog park” on the side (which was appreciated), but it’s not fenced in. All in all, it was a good stay but we’ll definitely try someplace else next time we’re here.

Jeanie L