Comfort Suites Houston NW - Vintage Park
More details
1
Suíte, várias camas, acessível, para não fumantes
Max. 5 adults and 4 children
3
Suíte, 2 camas Queen, para não fumantes
Max. 5 adults and 4 children
3
Suíte, 1 cama King, acessível, para não fumantes
Max. 2 adults and 1 child
3
Suíte, 1 cama King, para não fumantes
Max. 3 adults and 2 children
1
Suíte, 1 cama King e sofá-cama, acessível, para não fumantes
Max. 3 adults and 2 children
Property Info
Check-out ends at: 11:00
21222 Tomball Pkwy - Houston, Texas - U.S - 77070
Property Amenities
Check-out ends at: 11:00
Guest rating
TripAdvisor
Travelers rating
Excellent
24
Very Good
15
Good
7
Reasonable
0
Bad
6
Travelers profile
Business
20
Couples
7
Solo travel
2
Family
18
Friends getaway
1
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Customer service rocks!
Reviewed 18 february, 2023
We arrived at the hotel just in time to check-in. Tiffany was outstanding!- She was very attentive and courteous. We felt at home right away. The room was fine, and I had no troubles at all. I recommend this place but make sure you get to know Tiffany; she is cool.
Alejandro E
Dirty, poorly constructed/ repaired
Reviewed 4 november, 2022
This hotel is nasty. My coworker is sitting here with a completely swollen face due to some kind of mold/dust allergy. There is thick dust everywhere, floors dirty, it smells, broken things and shotty construction everywhere. We found uncapped wires hanging out of the wall, an old coke left next to the bed, hairs all over and under the sheets. It’s one of the grossest hotels I’ve ever stayed in. The only silver lining is the manager and front desk gal that are really friendly, but that’s about the only thing positive I can say.
melissak710
Remodeled and perfect!
Reviewed 11 october, 2022
The extremely friendly staff, awesome room and great location were amazing! The room was very clean with all white linens. Will book here again for certain. Very close to my daughter and grandchildren.
T6381NOleam
No Hot Water all night. Rude staff. Unhinged General Manager
Reviewed 22 may, 2021
I recently stayed at the Comfort Suites Vintage in Houston, TX. The room is advertised as having a two person hot tub in the suite. My husband and I had a rare evening away from the kids and thought this would be a lovely romantic escape. NOT. No hot water all night. I called the front desk three times: that night twice, and again in the morning. The front desk person said they would refund the money, then they said we booked through a third party (not true) and would communicate with them to refund it for us. I was not at the front desk when they told this to my husband. After two days I learned there had been no refund. We booked through Choice Hotels. This is not a third party... they "manage" the booking for Comfort Suites. We called the customer service number, spent 20 minutes with them and they said they couldn't help... That only the hotel could refund. So I called the hotel. The manager refused to compensate and the front desk associate decided that since we spent the night, it must have not been that big a deal. We didn’t check in till around 6pm… We salvaged the experience as best we could, but stayed only because finding a new hotel room, and shlepping our bags to who knows where would have been a hassle too. I believe that the associates were fairly used to this complaint. I believe they know it to be a problem and should remove the tub option from their list of amenities if guests can not use them. The shower too. Other items of note... the tiny pool faces the busy 249 Frontage road. Who does that? No one wants to lounge by the pool breathing exhaust fumes while drivers ogle as they pass. The pillows are the size and shape of couch pillows.. huh? The line to check in is long, the desk associate so downtrodden that it prompted me to ask if he was okay.
NavyWife2012
Betty Sims
Reviewed 25 december, 2020
I am a professional truck driver and I definitely will stay here when I am in town. The room was very clean and the bed was so comfortable. Brandi is a outstanding employee she takes that extra mile to assist you. She made the stay pleasant. The other staff was outstanding too. The lady that worked Christmas morning till 300pm made sure I didn't need a thing. She got me sheets and towels I needed. Plus made hot fresh coffee for me. These two ladies really care for the clients that stay here. Thank you ladies for a fabulous stay and being the outstanding person you are. Your boss needs to give ya'll a raise if they lose ya'll they make a big mistake of their life
rooskiroo2014