Crowne Plaza Suites Houston - Near Sugar Land

Starting at

$ 152

TripAdvisor Review

Based on 680 review

See all

Property Location Located in Houston, Crowne Plaza Suites Houston - Near Sugar Land, an IHG Hotel is in the business district, a 4-minute drive from Houston Baptist University and 12 minutes from Smart Financial Centre at Sugar Land. This hotel is 11.1 mi (17.9 km) from Rice University and 18.2 mi (...

More details

Availability

Select the date of your trip

Property Info

Property Location

Located in Houston, Crowne Plaza Suites Houston - Near Sugar Land, an IHG Hotel is in the business district, a 4-minute drive from Houston Baptist University and 12 minutes from Smart Financial Centre at Sugar Land. This hotel is 11.1 mi (17.9 km) from Rice University and 18.2 mi (29.2 km) from George R. Brown Convention Center. Distances are displayed to the nearest 0.1 mile and kilometer.
- Westwood Golf Club - 2.1 km / 1.3 mi
- Houston Baptist University - 2.2 km / 1.3 mi
- Harwin Drive Shopping District - 4.8 km / 3 mi
- Westheimer Rd - 6.3 km ...

More details
Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting RoomsBusiness Center
several
Elevator
Pool and wellness facilities
Indoor pool..
Reception services
ConciergeLuggage storage
The establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipment24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesFast check-inCoffee / tea in common areasIn-room accessibilityMultilingual teamQuick checkoutShower room adapted for wheelchairsBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tCon bicicletas de alquiler y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. EncoTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wirelePamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this property include complimentary wireless Internet access, concierge services, and

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    404

  • Very Good

    149

  • Good

    54

  • Reasonable

    36

  • Bad

    37

Travelers profile
  • Business

    261

  • Couples

    96

  • Solo travel

    57

  • Family

    203

  • Friends getaway

    37

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Spring Break

Reviewed 16 march, 2020

We reserved thru Groupon, Beds were hard uncomfortable, very muggy in room the rooms were very dated mustard yellow walls and old old furniture.. bathrooms were horribly small. Restaurant in lobby had food specials the sodas were flat the pizza had no flavor! The indoor pool was the reason we booked since we had small ones the floor around pool held puddles of water huge slip hazard, ceiling tiles above pool were open allowing the ac venting to drop water on us while swimming, and for security the outside door which required a key to get in had been broken for at least two days so anyone could just walk from the side street.. horrible never again

monicafA7205YJ

Really Run Down and they don't care

Reviewed 14 march, 2020

A/C didn't work well, rusted balcony, 1 elevator worked for 300 guest, 3 ice machines work for 9 floors, stayed a few years ago and the elevators didn't work then, Run down and dated needs work. Disappointed

Songchul

All around twrrible

Reviewed 24 january, 2020

This was my third time giving this hotel “location” a try in the last 6 months and quite frankly, the first time wasn’t as bad but by this third time; a stark contrast from what I remember Crown Plaza brand to have been in the past years. By this third time, the gradual decline of service as well as product has disgusted me! I’ll never return. Elevators constantly broken, desk staff from hell and food I just can’t. Went to the bar upon arrival to order a drink, paid for it and all was well. Second night, returned to the bar and was told that they do not have pricing for the wine that they actually sell (19 crimes) so he would just have to “make up” a price for me. WTH!? But didn’t I just pay for it last night? Also, first night; got a call from front desk stating that there was an alarm going off in my room and he wanted to know if it was on fire or if there was smoke. Stated to him of course not, because I would certainly know if I was in a room that was on fire. He chose to come up to the room unannounced stating that he wanted to come in and look to see if there was a fire. You gotta be kidding me, right! Second night, same thing; got a call as I was heading to the pool, asking if everything in the room was ok because they got a fire alarm going off in my room (meanwhile, no alarm in my room) So I explain to him as I did the night before that there is no fire nor smoke. He says ok, just wanted to check- everything is all good. 2 minutes later he calls, asks if I am positive there is no fire. I explained that I am standing in 90 sq ft of space and I think I would know if there was a fire, smoke, the smell of either etc. and I told him that even though I was heading out to the pool, I would wait on him to come do his own check if need be. I asked “are you coming up? Let me know so that I can wait on you” he says “no, everything is ok.” So, I leave. 10 min later he’s in the room- but to his surprise, he runs into my guest. So basically, told me he didn’t need to come up and everything was ok- but he waited until I left to come to the room without me knowing. WTH kind of creepy ish is this!? Made me feel very unsafe as a woman. I demanded that they change my room after this ! They moved me one room over. 2 hours after trying to warm the room, I discover that the vent in the living room is blowing ice cold air while I have the thermostat set on 80. I call the front desk a bit perturbed that I’ve already moved once and didn’t appreciate a staff member deceiving me about the first room, coming in soon as I left and still no reason as to why. I started in, on telling him the about the heat, to which he interrupts me to reply “NONE OF THE LIVING ROOMS IN THIS HOTEL HAVE HEAT” well, LIES.... because I literally just moved out of one 3 hours ago and the heat in both rooms worked just fine. He said that he can bring up a space heater. I waited 10 minutes and no one showed up. I called the front desk back about the ETA, to which I was told that no one can bring it up because they are waiting on the next shift to arrive. But no one bothered to tell me this when they said they were bringing one up. Meanwhile, the elevator still down so stairs is the option from the 5th floor. While I think it’s great that staff would be concerned if there was a fire or the threat of one, I do not believe in my heart of hearts that fire or smoke was ever real cause for these guys to continuously try to gain access to my room during my stay. My request to move to another room, landed me in one where the heat did not work. This was a horrible experience and one that I’ll be sure to never encounter again. I wouldn’t recommend this hotel to anyone and definitely no woman!

niedriak

Horrible! Needs MAJOR renovation!

Reviewed 21 january, 2020

I stayed there back in 1999 when it was an Embassy Suites and it wasn’t that terrible. I have family in Houston and went to stay there again and I was horrified to see how run down the place has become. The hotel is musty, stuffy and reeks of mildew. Our rooms were extremely dated looking and dingy and the air quality was horrible. The bathroom was tiny and lots of hair on the floor and around the sink. We got stuck in the one of the elevator & found out that the there was one functioning elevator out of 4 in the whole hotel. That elevator didn’t even function so well. When my cousins, who had stayed the night before, told me that they had seen a large roach in their room & had an asthma attack due to the poor air quality, that is when I decided that I’ve had enough and I immediately checked out! I wasn’t even there for an hour. I found and stayed at the Hyatt Regency in the Galleria area for only about $25 more. It was fairly new and very clean and modern. One could say that the value of the Crown Plaza hotel is “you get what you paid for” but honestly for $25 more you could stay in a new hotel just 12 mins away. It just doesn’t make sense why this one is even priced the way it is. It’s not even it the Galleria area. So why be miserable and stay in an old run-down hotel?? My cousins who had been there the day before me told me that the breakfast wasn’t good whatsoever. In my opinion, this hotel needs to be condemned or have a massive renovation! I will say that the hotel staff was very nice about understanding how we felt and quickly refunded our money.

Titra N

Average, Dingy

Reviewed 29 december, 2019

If you were staying here in 1999, I’m sure it was nice. It wasn’t a dump, but it wasn’t great either. The suites are spacious, as you get a living area with a desk and then a separate room with beds. As far as comfort goes, the beds were fine. The bathroom was dirty and had stains. The carpet was the worst part and is in desperate need of replacement. Only one of the four elevators work, so you may wait for awhile getting to your room. The staff was helpful and accommodating. The breakfast buffet was ok and the pool area was run down. Overall, it was a fine value for the price, but I’d prefer a more clean environment.

jonathanaA2571VP