Based on 1471 review
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The following services and amenities are available, but with reduced service: Fitness Center, Pool.The following services and amenities are currently not available: Executive Lounge, Breakfast, On-site Restaurant(s), Room Service.Welcome to DoubleTree by Hilton Hotel & Suites Houston by the Galleria, just 30-45 minutes from Hobby Airport and George Bush Intercontinental Airport. Relax in our family-friendly Houston hotel, offering outstanding service, helpful multilingual staff, and our signature warm DoubleTree chocolate chip cookie. Our contemporary hotel near the Houston Galleria provides h...More details
Check-out ends at: 11:00
Reviewed 22 november, 2021
The front desk assistant manager is wonderful and welcoming, the room is spacious and clean, we loved the balcony. The breakfast in the morning was great, be aware you do have to pay for parking In the parking garage, or you can pay for valet parking. I did not think of that ahead of time.
Reviewed 18 november, 2021
First , I get upgraded to a room with “Amenities “. I get to my room, the door is broken and the lock doesn’t work . All the way back to the lobby I go. New room.. amenities is a tiny kitchen that smells . Inside freezer is rust everywhere. AC unit old and blows right on your face in bed . Night 1 Night 2 wake up … no hot water . Front desk won’t answer . I call “Reservations” and sure front desk picks up right away for new reservations but not to tell their existing guests .. cold shower before world today . They had no hot water for 5 hours or so . Night 3 numb to the pain . Live Hilton’s … usually …not this one .. Location great , lobby nice … lipstick on a pig
Great Location at Houston
Reviewed 14 november, 2021
Hotel is Well located if your stay is at Galleria area. Close to Shopping Mall, Restaurants and many other stores. The breakfast is average but the same food every day, there is not variety. Rooms are old, require some maintenance. Bed is not comfortable. Hotel has a Nice bar and I was allowed to have late check out.
Be ready to work
Reviewed 13 november, 2021
You’ll need to plug in tv and move credenza back. And hope they have hot water. Plan on paying extra to self park and lack of communication from the front desk if there are any issues. They don’t return calls to inform you if the issue has been resolved.
Reviewed 3 november, 2021
The check in process was so easy and much needed after a long day of traveling. Nishia was amazing!!! Best service we’ve had at any hotel! We were in and out in 5 mins and we couldn’t have asked for a better greeting to Houston!